Remote Customer Experience Specialist – eCommerce Support
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Lifely is hiring a Customer Experience Specialist for remote work serving Australian online customers. You will handle inquiries via phone, email, and live chat, resolve order issues, and process refunds while contributing to product feedback and service improvements.
The role requires 3+ years in customer service, experience with returns and refunds, and strong English communication. Prior use of helpdesk tools and Shopify is beneficial.