Safety Investigations Lead — Empathy-Driven Ops
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Uber Technologies Inc. in Metro Manila is seeking a Team Lead for Safety Investigations within Community Operations.
You will guide a team that provides fast, empathetic support to riders, drivers, earners, and merchants during critical moments, balancing speed with care. You’ll develop leaders, coach agents on sensitive cases, and ensure real-time decisions meet safety and quality standards while maintaining a people-first approach in a high-paced environment.