Quick Response Technician

2 weeks ago

Imus, Philippines SEAOIL Philippines, Inc. Full time

Overview

Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here\'s your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Quick Response Technician

What is this role about?

This role will handle various service requests from routine inspections to complex requests across different vehicle makes and models. This role will also play a crucial role in ensuring operational continuity and maintaining service excellence across all Lubeserv sites in Luzon, contributing to a positive customer experience and efficient business operations.

What will YOU do?
  • Respond swiftly on reliability issues by filling in gaps and ensure Lubeserv daily operations in covered areas
  • Cooperate and work closely with Service Advisors, Supervisors, Managers, and other SEAOIL technicians
  • Ensure business continuity by covering manpower deficiencies
  • Ensure uninterrupted customer service within SEAOIL service centers
  • Manage incoming service requests for the day
  • Maintain service excellence and efficient business operations across all LubeServ sites
What will YOU need?
  • At least 3 years of experience in the same role
  • Valid driver\'s license - can drive 2 and 4-wheel M/T vehicle
  • Must be willing to do fieldwork and be assigned in a SEAOIL service station
  • Preferably with at least NC1 or Higher TESDA Auto Servicing Certification -relevant automotive service certifications from other institutions will also be considered
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