AU Mortgage Loan Processor | End-to-End | WFH | Day | Weekends Off | Up to 65K

Deliver Exceptional Mortgage Outcomes Across Complex Australian Lending Scenarios

Australian mortgage processing expertise means more than preparing documents-it means understanding the numbers, lender policies, loan structures, and decisions behind every successful application. Bring that depth to an AU Mortgage Loan Processor role where you'll independently manage broker-side residential lending from initial assessment and application through approval and settlement. Work across salaried and self-employed borrowers, multiple lenders, and home, investment, construction, and SMSF loans while building a long-term global career with Emapta, where Top 1% talent gains stability, international exposure, and meaningful professional growth.

Snapshot

Employment Type: Full-time

Work Setup: Permanent Work From Home

Shift: Day Shift, Weekends Off

Salary: PHP 45,000 - PHP 65,000 (based on experience)

Qualifications

• Bachelor's degree or equivalent qualification
• Minimum 2-3 years of hands-on Australian mortgage loan processing experience on the broker side
• Proven end-to-end loan processing experience, from application through settlement, for both salaried and self-employed applicants
• Strong knowledge of Australian lender policies, servicing requirements, borrowing capacity, and loan structuring
• Experience assessing income, assets, liabilities, expenses, and borrowing capacity
• Comprehensive knowledge of home, investment, construction, and SMSF loans
• Demonstrated exposure to multiple Australian lenders, loan products, and complex lending scenarios
• Proven ability to independently manage multiple loan files, lender requirements, stakeholders, and deadlines
• Strong relationship management skills across brokers, lenders, solicitors, clients, and real estate professionals
• Hands-on experience with at least one mortgage CRM or loan platform, such as Salestrekker, BrokerEngine, Infyniti, MyCRM, Quickli, Mercury, ApplyOnline (AOL), or FLEX
• Excellent written and verbal English communication skills, with exceptional accuracy and attention to detail
• Stable work history and a genuine commitment to long-term career growth in the Australian mortgage industry

Responsibilities

• Compile and lodge complete loan application packages with lenders, ensuring compliance with lender-specific submission requirements.
• Prepare loan packages, including Statements of Advice, NCCP documents (Preliminary Assessments and Credit Proposal Disclosures), and application forms.
• Manage loan files from lodgement through conditional and unconditional approval, responding to lender conditions and requests.
• Liaise with clients, brokers, lenders, and solicitors to progress and finalise applications through to settlement.
• Communicate with lender assessors to manage and resolve exceptions and escalations.
• Complete data entry for new clients and update existing client records; collect, index, and organise supporting documents and identify any documentation gaps.
• Request pricing discounts and property valuations as required.
• Prepare post-settlement compliance records, including documentation advising clients of their loan breakdown.
• Prepare and manage loan discharges for settlement and support ongoing loan maintenance for the existing loan book.
• Monitor loan applications daily and provide regular progress and status updates.

Benefits

• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Permanent WFH arrangement
• HMO coverage with free dependent upon regularization
• Paid Australian public holidays after probation
• Company-provided laptop
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

About the Client

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