Platform and Community Growth Strategist
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Platform and Community Growth Strategist
- Location: Remote anywhere in the APAC region, SEA is prioritized
- Work arrangement: Full-time
- Compensation: attractive monthly salary with full statutory mandatory benefits in accordance to applicant's country.
About the client:
We are hiring for our client, the big player and leader in the artificial intelligence (annotation) sector. You will be informed about the client once you get shortlisted.
The client is a global leader in providing high-quality training data and data-platform solutions that power enterprise AI — from text/audio labeling to large-scale image/video annotation and LLM customisation.
Key Responsibilities:
- Manage the end-to-end contributor lifecycle, including onboarding, engagement, retention, and
long-term participation. - Improve contributor experience by gathering user feedback and partnering with Product,
- Engineering, Recruitment, and Project teams.
- Develop contributor segmentation, rating, and incentive programs.
- Create SOPs, onboarding materials, and training programs.
- Monitor operational metrics and recommend improvements.
Requirements:
- 5+ years in crowd/platform/community/marketplace operations.
- Experience managing contributor, freelancer, gig economy, or marketplace ecosystems.
- Cross-functional collaboration with Product, Engineering, Operations, and Analytics.
- Strong analytical and problem-solving skills.
- AI data services or crowdsourcing experience preferred
Expected Deliverables:
- Increase contributor activation, engagement, and retention.
- Improve contributor matching through tagging and segmentation.
- Drive platform improvements from operational feedback.
- Establish SOPs, onboarding, and training materials.
- Deliver dashboards and operational insights.
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