Global AI-Assisted Technical Support Specialist
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Visaya Knowledge Process Outsourcing Corporation invites applicants for a Full Time Hybrid role in Ortigas to deliver worldwide English-speaking technical support. The position combines live support with AI-assisted troubleshooting to accelerate issue resolution.
Responsibilities include resolving technical issues across voice, chat, and email, using AI-suggested steps and knowledge articles, and accurately escalating and documenting exceptions. Posted June 12, 2026.