Field Service Engineer

16 hours ago

pasig, metro manila, Philippines MB AUTOMATION (MALAYSIA) SDN. BHD. Full-time

Field Service Engineer (Home Based in Pampanga)

MB Automation (Malaysia) Sdn Bhd is a Malaysia-based subsidiary of the German Muehlbauer Group . The company manufactures backend semiconductor machinery, specializing in Die sorting processes, High-speed vision inspection systems and Advanced tracking systems.

Key Responsibilities

Equipment Maintenance: Install, service, and maintain equipment to ensure stable production at customer sites.

Technical Training: Conduct technical training sessions for customers.

Customer Support: Ensure high customer satisfaction by delivering timely and effective support (onsite or remote).

Reporting: Provide clear updates on machine condition, equipment status, and actions taken after each visit.

Issue Resolution: Follow up on customer feedback and ensure all issues are fully resolved.

Ad-hoc Duties: Perform other tasks assigned by the superior.

What We're Looking For

Education: Possess Diploma or Bachelor's Degree in Engineering or equivalent.

Industry Experience: Experienced with semiconductor machinery (tape & reel, die attach or similar semicon equipment)

Core Skills: Able to work independently with strong troubleshooting and critical‑thinking skills.

Mindset: Proactive and creative in solving complex technical problems.

Flexibility: Flexible and willing to travel overseas when required.

We Offer To Our Employee:

Healthcare - Medical checkup/Dental/Eyewear

Global exposure travel to Europe and within Asia

Recognition Yearly Bonus & Rewards

Professional Career Development to other locations

What can I earn as a Field Service Engineer