Field Service Engineer
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Field Service Engineer (Home Based in Pampanga)
MB Automation (Malaysia) Sdn Bhd is a Malaysia-based subsidiary of the German Muehlbauer Group . The company manufactures backend semiconductor machinery, specializing in Die sorting processes, High-speed vision inspection systems and Advanced tracking systems.
Key Responsibilities
Equipment Maintenance: Install, service, and maintain equipment to ensure stable production at customer sites.
Technical Training: Conduct technical training sessions for customers.
Customer Support: Ensure high customer satisfaction by delivering timely and effective support (onsite or remote).
Reporting: Provide clear updates on machine condition, equipment status, and actions taken after each visit.
Issue Resolution: Follow up on customer feedback and ensure all issues are fully resolved.
Ad-hoc Duties: Perform other tasks assigned by the superior.
What We're Looking For
Education: Possess Diploma or Bachelor's Degree in Engineering or equivalent.
Industry Experience: Experienced with semiconductor machinery (tape & reel, die attach or similar semicon equipment)
Core Skills: Able to work independently with strong troubleshooting and critical‑thinking skills.
Mindset: Proactive and creative in solving complex technical problems.
Flexibility: Flexible and willing to travel overseas when required.
We Offer To Our Employee:
Healthcare - Medical checkup/Dental/Eyewear
Global exposure travel to Europe and within Asia
Recognition Yearly Bonus & Rewards
Professional Career Development to other locations
What can I earn as a Field Service Engineer