Remote QA Specialist – Voice
12 hours ago
pasig, metro manila, Philippines
CEF Solutions Inc.
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
CEF Solutions Inc. is seeking a Quality Assurance (QA) Specialist to monitor and improve customer interactions across voice calls and digital channels.
You will scrub DSATs, prepare structured reports, and partner with teams to drive coaching, training, and process improvements. The role requires QA experience in customer service, strong listening and written communication, and familiarity with QA tools and CRM systems.