Retail Sales Associate

2 days ago

pampanga philippines, pampanga Anthro Group Full-time ₱334,800 Contract

Position Overview

We are seeking an enthusiastic and customer-focused Sales Associate to join our retail team. This role focuses on delivering excellent customer service, presenting products effectively, and creating a welcoming shopping environment. The Sales Associate will also assist in daily store operations and contribute to achieving both individual and team sales targets.

Duties and Responsibilities

  • Greet customers and assist them by explaining product features, pricing, and benefits.
  • Process sales transactions accurately using the POS system and follow company payment procedures.
  • Monitor inventory levels, restock merchandise, and ensure product displays, pricing, and promotions are properly maintained.
  • Support the Store Manager and team in daily store operations and customer service activities.
  • Work toward achieving sales targets through a customer-focused selling approach.
  • Recommend complementary or add-on products through effective upselling and cross-selling techniques.
  • Maintain cleanliness, organization, and visual appeal of the sales floor at all times.
  • Assist with marketing and promotional initiatives, including in-store events, social media content, live selling sessions, and promotional campaigns .
  • Inform customers about current promotions, special offers, and new product arrivals.
  • Build strong customer relationships by providing personalized service and timely follow-ups.
  • Prepare and submit required daily or weekly sales reports .

Qualifications

  • Clear and confident communication skills when interacting with customers.
  • Basic proficiency in Microsoft Word and Excel .
  • Familiarity with social media platforms , particularly Facebook and Instagram.
  • Experience in online selling or live selling is an advantage.
  • Strong interpersonal and customer service skills.
  • Comfortable engaging with customers through social media platforms .
  • Ability to demonstrate products or conduct live selling sessions is an advantage.

Other Requirements

  • Willing to be assigned to different store or office locations when necessary.
  • Flexible to work weekends and holidays .
  • Reliable, adaptable, and willing to take on additional responsibilities as needed.