Business Analytics Coordinator

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Business Support Analyst

Company : GoTeam

Summary :

The Business Support Analyst plays a vital role in enhancing clarity, efficiency, and collaboration as the company grows, transforming ideas into actionable plans that help teams work better together. Use your analytical mindset and problem-solving abilities in a high-impact role where you’ll drive faster, smarter decision-making every day.

Key Duties :

• Coordinate with cross-functional teams, vendors, and stakeholders to drive projects forward, develop solutions, and document issues across the business.
• Plan and set agendas for meetings, ensuring thorough preparation of all necessary documentation.
• Capture discussions and meeting outcomes accurately, document action items, and distribute them for timely follow-up.
• Develop and maintain detailed project plans, define milestones, and set clear due dates to ensure accountability.
• Document and visualize process improvements and enhancements, enabling teams to adopt changes efficiently.
• Leverage technical platforms to implement and coordinate process changes and improvements.
• Manage multiple priorities within project plans, establish realistic timelines, secure stakeholder buy-in, and escalate issues when necessary using sound judgment.
• Communicate technical concepts clearly and effectively to business partners through presentations, written documents, and verbal updates in plain language.
• Support company acquisitions by documenting due diligence, completing required legal paperwork for licenses, and coordinating with vendors and partners.
• Facilitate meetings with senior staff and executives, directly communicate, plan agendas, and capture meeting minutes with precision.
• Engage with team members to identify, build, and document best practices across core business processes.
• Take initiative to handle daily operational tasks, demonstrating a hands-on, solution-focused approach.
• Company-provided laptop and extra monitor
• Above the Industry standard HMO for you and 1 dependent and extended dependents— with up to PHP 200,000 coverage, private room access, and PHP 10,000 meds reimbursement.
• Option to enroll 4 additional dependents including siblings, grandparents and common-law partners — salary deduction applies.
• Development via Exceed Institute, GoTeam Cares, and Masterclass
• Salary Finance access for personal loans (after regularization)
• Eyewear discounts with Sunnies Studio
• Monthly gratitude events, leadership talks, Acoustic Nights, Team Dine Outs, and more
• Access to GoTeam Sports Club, Yoga, and wellness programs
• ️ PHP 10K referral bonus and chance to win a trip to Bali
• 24/7 access to financial, legal, and counseling advice for up to 4 family members
• Virtual family events and prize opportunities

Skills & Experience

• Minimum of 3 years’ experience coordinating projects and translating issues into clear, actionable tasks
• Highly analytical mindset paired with the creativity to design and implement innovative, non-traditional solutions
• Demonstrated ability to gather, analyze, and present data to drive informed business decisions
• Outstanding written and verbal communication skills, with proven strengths in negotiation, influencing, and building collaboration
• Collaborative team player with a positive attitude, strong work ethic, and the initiative to deliver results both independently and with a team
• Flexible and willing to step into new responsibilities as business needs evolve
• Advanced proficiency in Microsoft Excel, including creation of complex spreadsheets
• Proficiency with Tableau for data analysis and visualization
• Strong skills in using Microsoft PowerPoint for presentations and reporting

Qualifications

• Relevant Bachelor’s Degree or equivalent

Stakeholders

• Internal stakeholders and external vendors; interaction visibility.

About Us – GoTeam

• Great Place to Work Certified (4 years in a row)
• 85% Employee Engagement Score
• 1,000+ team members and growing
• Mission: Provide 100,000 people with free AI certification via the Vjal Institute
• Culture: Innovation, inclusivity, growth as default

Help support millions with smart, human-first service. Apply today.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at GoTeam by 2x

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