Telco Support

3 days ago

metro manila philippines, metro manila TORCH Solutions Full-time

TORCH Solutions is seeking a Customer Support Specialist for a Telco account based in Cagayan de Oro, Misamis Oriental. You will handle inquiries via phone, email, and chat, delivering technical and billing support with a focus on accurate documentation and professional communication.

The role emphasizes problem-solving, empathy, and a proactive attitude to cross-sell or upsell products while maintaining high service standards. Training will be provided.