Logistics Supervisor
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The logistics supervisor is responsible for overseeing the daily operations of dispatch teams, ensuring that drivers are assigned, loads are covered, freight is tracked, and problems are resolved efficiently. Ensure third party trucking companies abide in the dispatching policies of the company, maintain low cost to sales and ensure highest standards in handling dispatched items.
Overseeing Dispatch Teams : Manage and coordinate the operations of a dispatch team, ensuring smooth and efficient communication between the warehouse team, drivers, helpers, invoicers and logistics staffs.
Resolving Issues : Resolve any arising issues related to dispatch services, including scheduling, compliance with delivery regulations, and coordination with clients and drivers.
Training and Coaching : Coach performance, handle escalated issues, and maintain the coordination between dispatch, drivers, customers, and operations.
Cost to Sales : Efficiently plan trips and constantly look for 3rd party truckers to manage dispatching cost of the company.
Handling of Stocks : Ensures highly efficient process that will not allow any pilferages and bad orders due to mishandling of in house or third-party truckers.
OTIF : Ensures on time and in full deliveries and hit the daily dispatching target by constant coordination with Production Planning, Warehouse, Sales and Operations.
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