Senior Remote Service Desk Engineer — Night Shift
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SCALABLE OS CORP. remotely supports clients with a senior Service Desk Systems Engineer II. The role focuses on advanced Microsoft 365, virtualization, and core infrastructure, mentoring juniors and driving service quality in a fast-paced MSP environment.
Responsibilities include resolving complex issues, documenting tasks, coordinating with vendors, and ensuring SLAs. A Bachelor’s in IT/CS and 2+ years in IT support are required; after-hours shifts and WFH arrangements apply.