Technical Account Manager

2 days ago

makati, metro manila, Philippines ZeepleWork Full-time

Job Role:

Technical Account Manager (TAM) – Quality Engineering & Test Automation

Job Location:

Philippines – Metro Manila / Makati / BGC preferred

Job Mode:

Remote

Employment Type:

Full-Time

Experience:

6–10+ Years

Key Requirements:

  • MUST HAVE: 6 to 10 Years in SDLC, Quality Engineering & Customer-Facing Technical Roles
  • 3+years in customer-facing technical roles (TAM, Solutions Architect, Customer Success Engineer, or client-facing QA Automation Lead).
  • Demonstrated ability to manage varied stakeholders , handle difficult client escalations, and translate technical jargon into business value
  • 6+ years overall experience in Software Quality Engineering (QE) , test architecture, or developer tooling.
  • Working knowledge of modern UI test automation tools and libraries (Playwright, Cypress, Selenium WebDriver, Appium, or BDD/Cucumber frameworks)
  • Lead live customer debugging sessions to resolve framework configurations
  • Ability to read, debug, and review test automation code in JavaScript/TypeScript, Python, or Java.