Technical Account Manager
2 days ago
makati, metro manila, Philippines
ZeepleWork
Full-time
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Job Role:
Technical Account Manager (TAM) – Quality Engineering & Test Automation
Job Location:
Philippines – Metro Manila / Makati / BGC preferred
Job Mode:
Remote
Employment Type:
Full-Time
Experience:
6–10+ Years
Key Requirements:
- MUST HAVE: 6 to 10 Years in SDLC, Quality Engineering & Customer-Facing Technical Roles
- 3+years in customer-facing technical roles (TAM, Solutions Architect, Customer Success Engineer, or client-facing QA Automation Lead).
- Demonstrated ability to manage varied stakeholders , handle difficult client escalations, and translate technical jargon into business value
- 6+ years overall experience in Software Quality Engineering (QE) , test architecture, or developer tooling.
- Working knowledge of modern UI test automation tools and libraries (Playwright, Cypress, Selenium WebDriver, Appium, or BDD/Cucumber frameworks)
- Lead live customer debugging sessions to resolve framework configurations
- Ability to read, debug, and review test automation code in JavaScript/TypeScript, Python, or Java.