Remote Training Lead for CX

21 hours ago

pasig, metro manila, Philippines Magic, Inc Full-time

Magic, Inc is seeking a Freelance Training Manager to build onboarding, product science, brand voice, and AI tool training for our remote CX team. You will own curriculum design and scalable training programs, deliver engaging live sessions, and translate complex knowledge into practical learning content across platforms.

As the trainer, you will measure ramp performance, close skill gaps, and champion our culture while collaborating with CX leadership.