Senior SaaS Support Coach — AI Enablement

CLEVR is seeking a Technical Coach in the Philippines to mentor Senior Tech Coaches and Customer Support Specialists, blending deep technical expertise with AI-enabled coaching to reduce escalations and improve customer outcomes. This role covers advanced training, collaboration with Tier 2/3, Product and Engineering, and the creation of AI-driven learning...

CLEVR is seeking a Technical Coach in the Philippines to mentor Senior Tech Coaches and Customer Support Specialists, blending deep technical expertise with AI-enabled coaching to reduce escalations and improve customer outcomes.This role covers advanced training, collaboration with Tier 2/3, Product and Engineering, and the creation of AI-driven learning...

Quess Philippines Corp. is seeking a Technical Coach II to lead advanced technical coaching for frontline Customer Support teams within a SaaS/ERP environment. The role focuses on improving FCR, AHT, CX, and knowledge transfer, while mentoring other Technical Coaches. The position requires deep product expertise (OneSite, Knock, Accounting) and collaboration...

Octal Philippines Inc. is seeking a Senior Technical Coach to lead technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex products such as OneSite, Knock, and Accounting. The role bridges technical expertise with coaching excellence to ensure KPIs are met, high-quality resolutions are...

Octal Philippines Inc. is seeking a Senior Technical Coach to lead technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex products such as OneSite, Knock, and Accounting.You will bridge technical expertise with coaching excellence to ensure KPIs are met, deliver high-quality resolutions,...

TECHNICAL COACH CLEVR is a game-changer in the Philippine executive search industry. Our services include EXEC+TECH SEARCHES and C-LEVEL SUCCESSION . We are looking for sustainable talents that make quality leaders. Get in touch and explore possible opportunities with our career consultants—let's make progressive changes together! One of our client is...

TECHNICAL COACH CLEVR is a game-changer in the Philippine executive search industry. Our services include EXEC+TECH SEARCHES and C-LEVEL SUCCESSION. We are looking for sustainable talents that make quality leaders. Get in touch and explore possible opportunities with our career consultants—let's make progressive changes together! One of our client is...

The Senior Technical Coach leads technical enablement and performance coaching across both Technical Coaches and/or frontline Customer Support agents handling complex products (e.g., OneSite, Knock, Accounting). This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches meet operational KPIs, deliver...

This role combines deep technical expertise, coaching excellence, operational performance improvement, and AI-enabled innovation to enhance support effectiveness and customer outcomes. The ideal candidate will have a strong background in SAAS/ERP software solutions, excellent communication skills, and a passion for fostering growth in others. Technical...