Sales Associate

2 weeks ago

Quezon City, Philippines TPS Shared Services Inc. Full time

JOB SUMMARY: We are seeking an energetic and customer-focused Sales Associate to become part of our growing retail team. This position is ideal for individuals who enjoy working in a lively, hands-on environment and are dedicated to creating outstanding shopping experiences. As a Sales Associate, you’ll play a key role in engaging customers, helping them find the right products, and contributing to the overall success and growth of the store. JOB DESCRIPTION: • Warmly welcome every shopper and deliver attentive, personalized service throughout their visit • Identify customer needs, recommend suitable products, and ensure each customer leaves satisfied • Process purchases, returns, and exchanges accurately through the POS system • Maintain attractive, organized, and clean store displays and merchandise areas • Apply effective sales techniques to achieve both individual and team goals • Take part in store events, sales campaigns, and marketing initiatives (including digital and social media promotions) • Provide prompt, courteous support for any post-purchase inquiries or concerns • Share valuable customer feedback and product insights with the management team • Assist in inventory control, restocking, and day-to-day store upkeep • Support the onboarding and mentoring of new employees while fostering a positive, team-oriented atmosphere JOB QUALIFICATIONS: • Minimum of 2 years’ experience in retail, customer service, or a related role • Excellent communication and interpersonal skills with a passion for helping customers • Basic computer proficiency, including Microsoft Word and Excel • Familiarity with social media platforms (such as Facebook and Instagram) for marketing and engagement • Background in online or live selling is a plus ADDITIONAL INFORMATION: • Must have a flexible schedule and be available to work weekends and holidays • Willingness to travel or assist at other store locations when required • Dependable, adaptable, and motivated team player with a positive, can-do attitude

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