Sales Representative

18 hours ago

pasig, metro manila, Philippines Rippling, Inc. Full-time ₱614,000/year

At SVS, we connect talented professionals in the Philippines with fantastic, long-term career opportunities within growing Australian businesses. We are passionate about creating a platform where your skills are valued and you can find a stable, remote role that allows you to become an essential part of a great team.

Specific Accountabilities

  • Develop and maintain strong relationships with existing customers and retailers
  • Identify new sales opportunities and actively pursue new accounts within assigned territories
  • Achieve or exceed monthly and annual sales targets
  • Ensure product availability and optimal placement within retail and customer outlets
  • Maintain regular communication with customers to understand their needs and support their business growth

Order Management & Coordination:

  • Ensure accurate and timely order processing and delivery coordination
  • Work closely with operations, supply chain, and finance teams to ensure efficient order fulfilment
  • Monitor stock levels with customers to avoid out-of-stock situations
  • Support customers with product information, pricing updates, and promotional programs

Reporting & Performance Monitoring:

  • Track sales performance against targets and provide regular reports to management
  • Maintain accurate sales records and activity reports
  • Analyse sales data to identify trends and opportunities for improvement
  • Utilise the CRM platform to track sales and customer management

Stakeholder Management

Internal:

  • Business Development Team
  • Operations and Supply Chain Teams
  • Finance (Accounts Receivable/Payable)

External:

  • Key customers and retail partners

Education & Experience

  • 1-2 years experience in customer service, preferably within FMCG or retail.
  • Strong understanding of customer service metrics, processes, and systems (CRM tools such as Salesforce, Pipedrive, Hubspot or equivalent).

Behaviours & Attributes

  • Customer-focused mindset with a passion for service excellence
  • Excellent communication and interpersonal skills
  • Analytical, detail-oriented, and data-driven
  • Proactive, solution-focused, and resilient under pressure
  • Ability to multitask and prioritise in a fast-paced environment
  • Strong problem-solving and decision-making capabilities