Blended CSR

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Visit us between 10am - 7 pm Monday to Friday at 7/F SM City BF Paranaque, Sucat Road cor. President’s Avenue, Sucat, Parañaque City

Source of Application: Job Portal
The ibex-clusives:
Work-onsite allowance*
Extensive HMO coverage for you and your dependents
Non-Taxable Allowance on top of your Basic Salary
Excellent Program Incentives based on performance
Group Life Insurance
30 Service Incentive Leaves (Paid Time Off)

Inbound email customer support designed specifically to answer driver and passenger email inquiries. Includes car insurance and registration audit as part of the back office work.

Job Responsibilities:
Provide assistance to both driver and passenger
When the queue permits, responsibilities include back office work
Provide customers with a positive customer service experience
Attain or exceed company goals/quotas
Adhere to IBEX Global Philippines company policies and work standards

QUALIFICATIONS:
BPO Experience is an advantage but not required
Candidate must be K12 graduate or at least 2 years college undergraduate (without back subjects) in any field or;
At least high school graduate with 6 months call center experience
Must be willing to work in shifting schedule, weekends and holidays
Must be willing to do work onsite at Alabang
Must have average to good communication skills both written and verbal

*Terms & conditions apply

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