Virtual Assistant Coordinator

Job Description
Prosper is seeking a Virtual Assistant Coordinator - Night Shift who will be responsible for taking
care of the Client Virtual Assistants. This is a hybrid position on a night shift schedule.
We are a managed operations company. With us, you will enjoy a friendly professional team
environment with lots of great benefits. We are currently looking for VA Coordinators to support
and sustain our growth.
In this position, you will be:
● Hybrid Position - work part of your time from the regional office, and part of your time
working from home.
● 100% Night Shift
● Assist Newly Endorsed Virtual Assistants. Be the help and guidance they need as they
go onboard with their clients
● Conduct Pre Orientation for New Virtual Assistants to set proper expectations
● Ensuring timely communication with assigned VAs through Touchbase sessions
● Conduct Debriefing sessions and guidelines for people on the bench
● Conduct Coaching sessions and work with the assistants personally on how to improve
their reliability and/or performance
● Coordinate and monitor the progress of the Virtual Assistants under Performance
Improvement Plan (PIP) Program
● Track and Check VAs Task Lists & Task Process
● Building long-term relationships with Virtual Assistants.
● Assists to ensure site readiness (overall cleanliness, organization and orderliness)
● Communicate with building administration/maintenance on internet/power issues on site
● Keep inventory of all office equipment and furniture and maintain them in good condition
● Ensures that there is ample and sufficient stock of supplies in the office. Oversea
cleaning and inventory of coffee and water
● Plan and organize team building events
● Performs other functions that may be assigned from time to time
Qualifications:
● Experience in office works and coordinator related jobs from any industry is a plus
● Demonstrates strong attention to details, organizing skills, customer service skills, and
adaptability/flexibility
● Excellent communication skills, both written and verbal
● Ability to analyze a person and a situation perfectly
● Working knowledge of web-based Google Workspace (formerly, G Suite, and comprises
of spreadsheets, documents, and presentations)
● Ability to handle administrative tasks, coordination, and meetings
● Experience organizing and leading events

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