Current jobs related to Risk Investigator - Mandaluyong - Nityo Infotech Services Philippines

  • Risk Investigator

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

    About the Role:Risk Investigators at WHR Global Consulting play a critical role in ensuring high-quality customer experiences through a customer-centric mindset and ownership of risk mitigation in compliance with various regulations and policies. They work to deliver timely and secure customer transactions.Key Responsibilities:• Review transactions and...

  • Risk Investigator

    1 month ago

    Mandaluyong City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    About the RoleRisk Investigators at Nityo Infotech Services Philippines are customer-centric ambassadors who ensure high-quality experiences through personalized, convenient, and secure service. They own risk mitigation in compliance with regulations and policies, ensuring timely delivery of customer transactions.Key ResponsibilitiesReview transactions and...

  • Digital Forensic Investigator

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines Risewave Consulting Inc. Full time

    Risewave Consulting Inc. is seeking a highly skilled Digital Forensic Investigator to join our team. This role will be responsible for executing documented processes within the CIRT playbook and security incident response lifecycle. The successful candidate will collect, preserve, and process volatile information and evidence needed to conduct highly...

  • Fraud Investigator

    1 month ago

    Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

    Job Summary:Risk Investigators play a crucial role in ensuring high-quality customer experiences through personalized, convenient, and secure service. They must possess a customer-centric mindset and ownership of risk mitigation in compliance with various regulations and policies to ensure timely delivery of customer transactions.Key Responsibilities:Review...

  • Compliance Risk Manager

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines One Source Facility Services Corporation Full time

    Job Summary: We are seeking a highly skilled Compliance Risk Manager to join our team at One Source Facility Services Corporation.Key Responsibilities:Assess and mitigate compliance risks associated with our operations.Develop and implement effective compliance programs to ensure regulatory adherence.Conduct audits and investigations to identify areas for...

  • Risk Investigators

    2 months ago

    Mandaluyong, Philippines WHR Global Consulting Full time

    Fraud AnalystOnsite in Mandaluyong CityRotating Shift Earn up to 40k monthlyJob Qualifications:Must hold at least High School DiplomaAt least one (1) year of working experience in Risk Management or related fields such as E-Commerce, Fraud Prevention, Quality Control, Retail (process payments, debit cards, credit cards, reimbursements, disputes.), Tech...

  • Risk Investigators

    2 months ago

    Mandaluyong, Philippines WHR Global Consulting Full time

    Fraud Analyst Onsite in Mandaluyong City Rotating Shift Earn up to 40k monthly Job Qualifications: Must hold at least High School Diploma At least one (1) year of working experience in Risk Management or related fields such as E-Commerce, Fraud Prevention, Quality Control, Retail (process payments, debit cards, credit cards, reimbursements, disputes.),...

  • Risk Investigators

    2 months ago

    Mandaluyong, Philippines WHR Global Consulting Full time

    Fraud Analyst Onsite in Mandaluyong City Rotating Shift Earn up to 40k monthly Job Qualifications: Must hold at least High School Diploma At least one (1) year of working experience in Risk Management or related fields such as E-Commerce, Fraud Prevention, Quality Control, Retail (process payments, debit cards, credit cards, reimbursements, disputes.),...

  • Risk Management Specialist

    1 month ago

    Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

    Fraud Prevention Opportunity**Job Summary**WHR Global Consulting is seeking a skilled Fraud Analyst to join our team in Mandaluyong City. As a Fraud Analyst, you will be responsible for investigating and preventing fraudulent activities in our e-commerce platform. **Key Responsibilities:**• Investigate and analyze data to identify potential fraud...

  • Risk and Compliance Specialist

    3 months ago

    Mandaluyong, Philippines Cobden and Carter International Full time

    Department: Risk and Control Reports To: Risk and Control Manager  Summary of the role The Risk Control Department is mainly responsible to develop, design and implement risk management programs that identify, assess and mitigate fraud risk and operational risk. The department is expected to uphold and protect the organizations assets, reputation and...

  • Risk and Compliance Specialist

    3 months ago

    Mandaluyong, Philippines Cobden and Carter International Full time

    Department: Risk and Control Reports To: Risk and Control Manager  Summary of the role The Risk Control Department is mainly responsible to develop, design and implement risk management programs that identify, assess and mitigate fraud risk and operational risk. The department is expected to uphold and protect the organizations assets, reputation and...

  • Financial Crime Investigator

    1 month ago

    Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

    Fraud Analyst Job DescriptionWHR Global Consulting is seeking a skilled Fraud Analyst to join our team. As a Fraud Analyst, you will play a critical role in identifying and preventing financial crimes.Key Responsibilities:Conduct thorough investigations into potential financial crimesDevelop and implement effective risk management strategiesCollaborate with...

  • CIRT Forensic Investigation Specialist

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines TechoMania Full time

    Job Title: CIRT Forensic Investigation SpecialistJob SummaryTechoMania is seeking a highly skilled CIRT Forensic Investigation Specialist to join our team. The ideal candidate will possess a Bachelor's degree in Computer Forensic or Digital Forensic or Cyber Security, along with industry certifications in multiple operating systems and/or network.Key...

  • Risk and Compliance Expert

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines Cobden and Carter International Full time

    Job Title: Risk and Compliance SpecialistDescription:The Risk Control Department at Cobden & Carter International is responsible for developing and implementing risk management programs to identify, assess, and mitigate fraud risk and operational risk. The department upholds and protects the organization's assets, reputation, and stakeholders against...

  • Risk Management Specialist

    1 month ago

    Mandaluyong City, National Capital Region, Philippines Cobden & Carter International Full time

    Risk Management SpecialistCobden & Carter International is seeking a skilled Risk Management Specialist to join our team. The ideal candidate will have a strong background in risk management, with experience in developing and implementing risk management policies and procedures.Key Responsibilities:Develop and implement risk management policies and...

  • Risk Management Program Developer

    3 weeks ago

    Ortigas Mandaluyong, Philippines RCX Philippines Full time

    About the RoleWe are seeking a highly skilled Risk Control Junior Officer to join our team at RCX Philippines.The successful candidate will be responsible for developing, designing, and implementing risk management programs that identify, assess, and mitigate fraud risk and operational risk.The department is expected to uphold and protect the...

  • Compliance Officer

    3 days ago

    Mandaluyong City, National Capital Region, Philippines One Source Facility Services Corporation Full time

    About UsOne Source Facility Services Corporation is a reputable company seeking a highly skilled Compliance Coordinator to join our team.Job SummaryWe are looking for an experienced Compliance Coordinator who will be responsible for ensuring compliance with regulatory requirements, conducting audits and investigations, and analyzing risk assessments.Key...

  • Financial Risk Investigator

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

    Job SummaryWHR Global Consulting is seeking a skilled Fraud Analyst to join its team. The ideal candidate will be responsible for reviewing transactions and identifying potential fraudulent activities. The successful candidate will possess excellent communication skills, the ability to work in a fast-paced environment, and a strong attention to detail. Key...

  • Compliance Coordinator

    6 months ago

    Mandaluyong, Philippines One Source Facility Services Corporation Full time

    • Knowledgeable in compliance issues. • Experienced in auditing and investigation • Skilled in analyzing risk assessment. • Safety officer experience is advantageous Location: Boni Avenue, Mandaluyong City Schedule: Monday - Friday 8 am - 5 pm

  • Compliance Coordinator

    6 months ago

    Mandaluyong City, Philippines One Source Facility Services Corporation Full time

    • Knowledgeable in compliance issues. • Experienced in auditing and investigation • Skilled in analyzing risk assessment. • Safety officer experience is advantageous Location: Boni Avenue, Mandaluyong City Schedule: Monday - Friday 8 am - 5 pm

Risk Investigator

2 months ago

Mandaluyong, Philippines Nityo Infotech Services Philippines Full time
About the Role:

Risk Investigator (RIs) are Remitly ambassadors who earn customer loyalty by providing service that is personalized, convenient, and secure. They ensure high quality customer experience through a customer-centric mindset and their ownership of risk mitigation in compliance with various regulations and policies to ensure timely delivery of customer transactions.

Functional Competencies:
•Advanced soft skills and de-escalation skills
•Fast learning and adaptability skills
•Process improvement focus
•Effective time management skills
•Flexibility and ability to work and learn independently

What You'll Do:
•Review transactions and all available information to understand our customers while respecting all identities.
•Make customer-centric decisions and take the path of least friction to protect our customers.
•Observe customer transactions to identify fraudulent activities such as account take over, friendly fraud, theft and other similar risks.
•Exhibit bias for action on observed patterns and trends, and be an owner by providing timely and accurate resolution based on customer and market needs.
•Aim for the stars during goal setting and keep continuous improvement top of mind whether it be for personal development or process enhancement.
•Identify suspicious activities and unusual patterns that could result in fraud including but not limited to AML issues and activities reported by other staff members.
•Contact customers and banking institutions to verify legitimate transactions and payment information.
•Communicate effectively, showing respect, genuine empathy, and care
•Properly document all interactions and findings via the organization's tools and platforms.
•Be data driven when presenting feedback and recommendations.
•Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behavior.
•Serve as backup support for the Customer Service team when needed.
•Answer transferred calls from the Customer Service team regarding transactions currently on review or those that resulted in customer dissatisfaction due to the review process.
•Provide critical support as needed to handle escalations and process Risk Reviews.
•Partner and collaborate effectively with the rest of the Customer Success and Risk Operation Teams.
•Contribute and participate in continuous improvement projects aimed at improving operational processes.

Job Qualifications:
•Must hold at least High School Diploma
•At least one (1) year of working experience in Risk Management or related fields such as E-Commerce, Fraud Prevention, Quality Control, •Retail (process payments, debit cards, credit cards, reimbursements, disputes.), Tech Support or BPO (preferably under a Financial account)
•Excellent written and verbal English communication skills
•Ability to multi-task and perform duties with high accuracy and strong degree of urgency with minimal supervision
•Proven ability to work in fast paced dynamic environments where decisions are made without compromising on customer experience and financial losses
•Amenable to work onsite and during unconventional hours (evenings, weekends and holidays)
•Demonstrates flexibility to work overtime based on business needs
•Typing proficiency of at least 30 words per minute

Preferred Qualifications:
•Process improvement and documentation experience
•Bachelor's Degree in Management, Finance, Business or related field
•Six Sigma Certification: Yellow Belt

Our Benefits:
•Rice Allowance
•Transportation Allowance
•Paid Vacation
•Medical, Dental & Vision
•Accident and Life Insurance
•Employee Stock Purchase Plan (ESPP)
•Mental Health & Family Forming Benefits