Business Interlock Analyst
3 weeks ago
Location: Quezon City, Metro Manila
Key Responsibilities:
Establish, develop, and maintain customer relationships.
Translate high-level requirements into detailed training delivery plans for low-complexity programs.
Collaborate with customers for short-term and long-term course delivery plans.
Work with Lead on course delivery strategy, budgets, and approvals.
Support lead in annual/quarterly delivery planning.
Monitor session setup progress and plan logistics.
Communicate, escalate, and resolve program, course, and training session issues with lead and client.
Develop a deep understanding of customer business objectives and expectations.
Provide session evaluation reports for continuous improvements.
Other Responsibilities:
Contribute to the leadership of the Delivery organization.
Encourage best practices and innovations within the Delivery team.
Liaise with other teams outside of Delivery as needed.
Job Qualifications:
3 years of experience in learning delivery.
Individual Contributor with good English communication skills.
MS background (PPT, Excel - good to have but NOT required).
Open to candidates from any industry.
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