KYC Officer

Absa Group Muntinlupa City, National Capital Region, Philippines Absa Group Muntinlupa City, National Capital Region, Philippines Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Spearhead Customer On Boarding & Remediation Activities by: Executing the bank’s strategy in respect of Customer On-Boarding, Maintenance & Remediation. Reviewing the KYC pack and ensures compliance with the Bank’s minimum requirements for customer on boarding. Being the contact person for the RM/Personal Banker/Universal Banker in respect of KYC and customer on boarding requirements. Job Description Account Opening & KYC Compliance: Time split 80% Supports the business in the end-to-end processing of account opening and maintenance. Receives and process fit account application forms, documents and information required to build the customer KYC file. Identifies all potential issues and escalates appropriately to avoid delays in the process. Reviews the files and ensures completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to capturing and authorizing (as may be appropriate). Reviews any adverse information and escalates adverse media to Branches through the Relationship Manager/Personal Banker/Universal Bank for appropriate review, discounting and sign off. Reviews all requests for on boarding new customers, opening additional accounts for existing customers, changing bank mandate and related parties. Proactively spot KYC issues in respect of any request/transaction. Ensure that client expectations are set against the defined Service Level Agreements (SLAs) and that these SLAs are managed and always met. Complies with all policies and procedures required by the bank. Perform all other duties as reasonably assigned. Ensure all Gap analysis on accounts to be remediated is completed and communicated to RM’s/PB’s/Universal Bankers, receive information and update files and systems. Support with regular reporting to Head of Financial Crime in respect of Turn Around Time and adherence to Service Level requirements for customer on boarding. Periodically assist line manager to brief the Head of Financial Crime on the control areas of concern within their environment; and agree on action/ remedial actions to improve performance. Risk Management: Time split 10% Maintains records of all Reputational Risk Forms / PEP / High Risk / Special Customer and Adverse Media approvals obtained. Diarize any regular monitoring required as part of on-boarding conditions and initiating related customer reviews where necessary. Supports the team in the on-going monitoring of the accounts, by providing guidance in respect of business and transactions. Escalate any irregular / non-compliant files to senior management, including Compliance. Supports the relevant stakeholders to comply with any regulatory or internal reviews. Supports the team to satisfactorily close all findings related to assurance work by SLOD or FLOD, as well as external reviews. Risk and Control: Time split 10% Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role. Education National Diplomas and Advanced Certificates: Financial Sciences (Required) Seniority level: Not Applicable Employment type: Full-time Job function: Other, Information Technology, and Management Location: Muntinlupa City, National Capital Region, Philippines Referrals increase your chances of interviewing at Absa Group by 2x #J-18808-Ljbffr