Claims Specialist

21 hours ago


Makati, Philippines eTeam Workforce Private Corporation Philippines Full time

Responsibilities

  • Receive and log incoming claim documents and ensure proper filing and organization.
  • Encode claim details accurately into the claims management system.
  • Assist in the preparation and dispatch of claims-related correspondence (emails, letters, follow-ups).
  • Monitor the status of submitted claims and update records accordingly.
  • Coordinate with clients and providers regarding missing or additional documents.
  • Support claims examiners in compiling documentation for review and audit.
  • Maintain organized and updated digital and physical claim files.
  • Assist in generating reports related to claims processing and turnaround times.
  • Perform other administrative duties as assigned by the Claims Supervisor.
Qualifications
  • Graduate of any business-related or administrative course.
  • At least 6 months to 1 year of experience in administrative support (preferably in healthcare or insurance).
  • Strong attention to detail and accuracy in data entry.
  • Proficient in MS Office (Excel, Word, Outlook).
  • Good communication and coordination skills.
  • Ability to handle confidential information with integrity.
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