Call Center Agent- One Day Process

9 hours ago

Cavite City, Philippines Buscojobs Full time

Overview

Call Center Agent / Customer Service Representative opportunities with multiple postings in Silang, Cavite, Alabang, Muntinlupa, and surrounding areas. Positions are onsite with shifting or day schedules, often with rapid or one-day recruitment processes. Open to fresh graduates and candidates with varying levels of BPO experience. Government mandated benefits, health coverage, and opportunities for promotion are commonly listed.

Responsibilities
  • Handle customer calls and inquiries regarding products and services.
  • Document inquiries properly and maintain customer records.
  • Provide realtime responses to inquiries via email or other channels where applicable.
  • Engage professionally and positively with customers and build relationships.
  • Meet service level agreements and contribute to team targets.
  • Perform data entry and use CRM systems; may include lead generation or sales support.
Qualifications
  • Open to highs school graduates to college graduates; some postings require 6 months to 1 year of BPO experience, others welcome fresh graduates.
  • Excellent verbal and written English communication; ability to multitask and manage time effectively.
  • Willing to work onsite in the specified location; flexible to shifting schedules, weekends, and holidays.
  • Must be willing to start ASAP or as stated in the posting; some roles require specific on-site availability.
  • Basic computer literacy and familiarity with CRM systems where noted.
Job Types & Schedule
  • Full-time, Permanent, Fresh graduate considered for some roles.
  • Shift-based schedules; some roles include day shifts, graveyard shifts, or rotating shifts.
  • On-site roles with potential for promotions and long-term employment.
Compensation & Benefits
  • Salary ranges vary by position; some postings list up to 50,000 PHP or 27,000–29,000 PHP with incentives.
  • Government-mandated benefits, health insurance (HMO/Life), and various leaves.
  • Additional benefits such as paid training, promotions to permanent status, and company events.
  • Bonuses, performance incentives, and potential for overtime pay where applicable.
Recruitment & Application Process
  • HR interview, job offer, walk-in or virtual recruitment options; some postings mention 1-day hiring processes.
  • Open house recruitment events with specific hours in select locations.
  • Candidates may be asked to attend virtual or on-site recruitment hubs; have SSS/PAG-IBIG numbers ready in some postings.
Locations Mentioned
  • Silang, Cavite
  • Alabang (Muntinlupa City)
  • Muntinlupa City (Ayala Alabang area)
  • Batangas City and Poblacion, Calabarzon (specific postings)
  • Suc; Carmona, Cavite; Imus, Cavite; Alabang, Alabang Town Center

Note: This description consolidates multiple postings; exact requirements vary by role and posting. This is not an exhaustive job listing and candidates should review each posting for specifics.

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