
KSA Credit Controller
2 weeks ago
Overview
The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts with outstanding invoices. This is a client-facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with accounts. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.
Responsibilities- Credit controller will be responsible for Non domiciled Key strategic accounts
- Monthly global debt meetings with Global Business Directors and Global Business Consultants and also Order Management and Finance to discuss all open debt, especially aged debt.
- Discuss ongoing sales dispute and disputes with the Order Management team to acquire swift resolution. Relationship building with internal collaborators to form a tight account team to service our clients and LSEG.
- Ongoing monthly or more regular client meetings to discuss outstanding debt. address the global debt position and distribute findings to relevant people.
- Producing global debt files. Understanding the split between Market Data and non Market Data accounts. Understanding and establishing different escalation points within our Key Strategic clients. Keeping a clean record of these contacts.
- Able to achieve cash collection, DSO, outstanding debt and query log targets across the region
- Achieve and maintain high levels of customer service and satisfaction working with local/global Account Management
- Explore ways to improve cash collection efficiency on portfolio.
- Fully apply and maintain the quality and integrity of all system data.
- Ensure that all credit control policies and procedures are followed in the region/portfolio.
- Handle the Late Payment fees process.
- Lead cash application issues.
- Aid Regional Credit Managers in compilation of credit control reporting
- Ensure accounting for bad debts & provisioning follow accounting standards
- Build effective relations with CA & Business Unit management. Liaise with Finance to ensure detailed financial analyses of the viability of commercial propositions.
- Help regional implementation of Credit Control Global template & country adherence to it thereafter.
- Suggest & implements improvements to current practice.
- Highly motivated, task oriented and able to work independently in a fast-paced environment
- Proven customer service experience, ideally working with large international clients
- Demonstrated success managing accounts receivable and resolving billing issues
- Ability to work under pressure and driven to achieve targets
- Excellent organizational skills with high attention to detail and demonstrated ability to set and manage multiple priorities
- Ability to drive performance and ensure results delivery
- Excellent ability to speak and write in English
- Knowledge of Microsoft Office with strong skills in excel
- 2-4 years of experience in accounts receivable or related field
- Bachelor’s degree in finance, accounting or related field
- Financial services industry experience desired
LSEG (London Stock Exchange Group) is a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Our values are Integrity, Partnership, Excellence and Change. We embrace diversity and aim to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace aims to be inclusive and supportive of growth and development. We are an equal opportunities employer and comply with applicable laws regarding discrimination. We also highlight privacy practices and data subject rights in our privacy notice. We offer a range of benefits including healthcare, retirement planning, and wellbeing initiatives. Please review our privacy notice for details about personal data handling.
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