Procurement & Facilities Coordinator

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by our proprietary AI platform, a national network of 1,300 brokers and 220 retail stores, and an integrated ecosystem of property services, Lendi Group supports customers at every step of their property journey to find, buy and own with confidence.

Managing a $107B+ loan book, the Group continues to set the pace in the industry and was recently recognised as Aggregator of the Year.

Why Join Us?

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

Job Description

The Role

Coordinate procurement and facilities workflows including, supplier onboarding, contract management, reporting, and governance across Procurement and Supplier Governance lifecycle and day to day operational facilities support. Ensure tasks move efficiently through approved processes, actions are completed on time, records stay accurate, and issues are resolved or escalated as needed.

Job Description

Workflow, Data Governance and Renewal Coordination

• Monitor & Own day to day coordination of incoming procurement and facilities operational workflows, data-governance, and supplier renewal requests.
• Review tickets for completeness, ensuring mandatory fields are populated and required documents are attached.
• Check that information is consistent, accurate, and usable for downstream stakeholders.
• Route requests through approved workflow stages and keep statuses up to date.
• Monitor aged requests, follow up on outstanding actions, and accelerate stalled or overdue items as required.
• Maintain procurement and facilities master data integrity.
• Review AU and PH supplier onboarding requests to confirm required information is provided.
• Request missing information from stakeholders or suppliers in a timely and professional manner.
• Coordinate interactions between Australian and PH based stakeholders, suppliers, risk, cyber, legal, finance, and procurement.
• Monitor and coordinate onboarding progress and update workflow / ticket status so stakeholders have clear visibility through to completion.
• Run approved due diligence tools and agents in line with established procedures.
• Record outputs and results in the relevant tickets or systems.
• Collect requested supplier evidence and documentation.
• Track completion of risk and cyber reviews, monitor remediation actions, and follow up overdue items.
• Escalate unresolved issues or risks to the appropriate stakeholders.
• Coordinate annual supplier review administration.

Contract Administration and Execution

• Prepare and maintain contract records and repositories, including uploading documents and maintaining version control.
• Capture online terms and conditions and record key contract metadata (e.g. dates, values, renewal/notice periods).
• Prepare and track documentation for contract review progress and approvals.
• Prepare DocuSign (or equivalent) packages and assign signatories in line with approved Delegation of Authority (DOA) rules.
• Monitor signature completion, follow up outstanding signatures, upload signed contracts, and update contract records.
• Monitor and proactively alert & trigger contract renewal tasks with stakeholders for upcoming contract renewals.

Reporting and Continuous Improvement

• Produce basic workflow and ageing reports from procurement tools/systems.
• Highlight recurring issues or bottlenecks and elevate where appropriate.
• Contribute ideas to improve templates, checklists, and processes to increase accuracy and turnaround time.

Facilities Operations Coordination

• Monitor & coordinate incoming Facilities and workplace requests through JSM through to completeness.
• Review requests for completeness and request missing information where required.
• Allocate or direct requests to the appropriate internal team or approved supplier.
• Monitor & elevate request ageing and follow up outstanding actions.
• Update ticket status and maintain accurate records.

Workplace Administratio