Business Resiliency/Crisis Manager

3 weeks ago

Taguig, Philippines Asurion Full time

Asurion Taguig, National Capital Region, Philippines Overview The Crisis Manager is responsible for developing, implementing, and leading crisis response strategies across the Asurion APAC and Japan regions. This role ensures the region and organization is prepared for and can effectively respond to international emergencies, including geopolitical conflicts, natural disasters, pandemics, cyber incidents, and supply chain disruptions. The ideal candidate will have a strong background in risk management, international relations, and emergency response, with the ability to operate under pressure in complex, high-stakes environments. Responsibilities Crisis Preparedness & Planning Develop and maintain global crisis management plans and protocols. Conduct risk assessments and scenario planning for international operations. Coordinate with regional teams to ensure alignment with local regulations and cultural considerations. Incident Response Lead cross-functional crisis response teams during international emergencies. Serve as the primary point of contact for executive leadership during crises. Coordinate with government agencies, NGOs, and international partners as needed. Training & Exercises Design and deliver crisis simulation exercises and training programs. Build awareness and readiness across global teams. Communication & Reporting Develop internal and external communication strategies during crises. Provide timely updates and post-incident reports to stakeholders. Continuous Improvement Conduct after-action reviews and implement lessons learned. Monitor global trends and emerging threats to update crisis strategies. Qualifications The ideal candidate will have a strong background in risk management, international relations, and emergency response, with the ability to operate under pressure in complex, high-stakes environments. Additional requirements may include experience in global security, crisis management leadership, and collaboration with cross-functional teams. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting, Information Technology, and Sales Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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