LMS Administrator

Overview

At Edge, we’re on a mission to eliminate geographic borders as barriers to full-time employment and fair wages. We’re creating a global HR platform ecosystem that seamlessly connects exceptional talent worldwide with North American businesses that need to fill positions. By making hiring globally easier than hiring locally, we provide businesses access to a broader talent pool and accelerate their hiring process. Spread across four continents, we’re a global team disrupting the norms of how people can work together.

Job Description

The Talent Development Coordinator supports the smooth delivery of training programs and talent development initiatives at Edge. The Coordinator will manage logistics, scheduling, learner communications, learning platform, and reporting for training cohorts and certification programs. They will also act as a key point of contact for learners, facilitators, and internal stakeholders to ensure a seamless learner experience. While this role is primarily focused on program coordination, prior experience with Learning Management Systems (LMS) is valued and considered a bonus. The Coordinator will work closely with the Talent Development team to ensure both the program logistics and the technology supporting them run smoothly.

Key Responsibilities

1. Program Coordination & Operations
   • Plan, schedule, and organize training sessions, ensuring smooth delivery.
   • Track learner attendance, completion, and feedback across all talent programs.
   • Serve as the primary point of contact for training schedules and requirements, managing email queries from participants.
   • Send timely communications (reminders, follow-ups, updates) on behalf of Talent Development.
   • Support facilitators with customized requests and coordinate program logistics.
   • Support content creators with logistics such as QA of digital content, curation, and management of all learning assets.
   • Manage and update certification assets in partnership with instructional designers.
   • Collaborate cross-functionally with content, operations, and marketplace teams to align program needs.
   • Respond to learner inquiries related to training schedules, requirements, or resources.
   • Provide clear, professional communication to ensure learner confidence and engagement.
   • Support activities that encourage learner interaction (workbook use, exercises, reflections).
2. Reporting & Documentation
   • Maintain attendance and completion records for all programs.
   • Generate reports and summaries on learner progress and program outcomes.
   • Document processes for repeatable and scalable program delivery.
3. LMS Support (Additional Skillset)
   • Assist with course publishing, user enrollment, and troubleshooting access issues.
   • Support basic reporting from the LMS (e.g., learner progress, certification status).

Skills & Experience

• 2–4 years of experience supporting training, talent development, or learning teams in a coordination role.
• Strong organizational and project management skills; able to manage multiple programs simultaneously.
• Must possess excellent tech skills with digital platforms; ability to learn quickly the backend of technical platforms (LMS management).
• Excellent written and verbal communication skills, with the ability to communicate clearly with diverse learners and stakeholders.
• Attention to detail and ability to manage logistics, scheduling, and documentation efficiently.
• Comfort with digital tools (Google Workspace, project management platforms, Slack/Teams).
• Strong problem-solving and adaptability skills in a fast-paced, global, remote-first environment.

Additional:

Experience with Learning Management Systems (LMS) (course publishing, enrollments, reporting).

Why Join Edge?

Edge is at a pivotal growth point, and this role offers the rare opportunity to shape the future of global employment. Here, your work directly impacts our growth trajectory, empowers businesses, and creates global employment opportunities. We’re not just offering a job; we’re inviting you to be part of a revolution. Ready to leave a global footprint and change lives? Edge is where your vision can become our reality.