Systems Administrator

1 week ago

Cebu City, Philippines Tahche Outsourcing Services Inc Full time

Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. As a Systems Administrator , you will be involved in working on network connectivity issues, server room build outs, Exchange migrations, merger and acquisitions project team participation, handling of VIP and Severity 1 technical support issues. This is a full-time role , on a US shift and on a work in the office setup. If you have the right skill set, this may be your opportunity to enter this fast-growing organization. DUTIES AND RESPONSIBILITIES: Monitor and manage escalated service tickets, ensuring timely resolution and escalation as needed. Oversee diverse computing environments for various business clients, troubleshooting and resolving issues. Install, configure, and maintain software, hardware, networks, and servers. Set up user accounts and workstations, ensuring security through access controls, backups, and firewalls. Analyze and document unfamiliar client/server setups to identify quick solutions. Perform workstation/server incidents and resolve high-level issues. Provide consulting on applications, best practices, and general IT processes. Operate and monitor network security protocols, including firewalls and internet connections. QUALIFICATIONS: At least 5 years of experience as a Systems or Network Administrator. Strong knowledge of system security, including intrusion detection and data backup/recovery. Expertise in desktop and server support, network configurations, and hardware troubleshooting. Proficient in Microsoft Server and Workstation technologies. Experience with databases, LAN/WAN networks, and patch management. Ability to follow processes and escalate unclear variables to management. Familiar with multiple operating systems and platforms. Excellent customer service, problem-solving, and task coordination skills. MUST HAVES: VMware Systems Administration. Windows Systems Administration. Office 365 Administration. Mobile Device Administration/Management Remote Computing (Microsoft RDS, Citrix). LAN/WAN Administration (SonicWALL/Cisco/Meraki). Wireless Administration (Meraki, Cisco). Server Infrastructure Administration. SAN/NAS Administration (HP, Dell, EMC, NetApp). #J-18808-Ljbffr

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