Systems Administrator

2 days ago

Cebu City, Philippines Tahche Outsourcing Services Inc Full time

Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.

As a Systems Administrator , you will be involved in working on network connectivity issues, server room build outs, Exchange migrations, merger and acquisitions project team participation, handling of VIP and Severity 1 technical support issues.

This is a full-time role , on a US shift and on a work in the office setup.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

  • Monitor and manage escalated service tickets, ensuring timely resolution and escalation as needed.
  • Oversee diverse computing environments for various business clients, troubleshooting and resolving issues.
  • Install, configure, and maintain software, hardware, networks, and servers.
  • Set up user accounts and workstations, ensuring security through access controls, backups, and firewalls.
  • Analyze and document unfamiliar client/server setups to identify quick solutions.
  • Perform workstation/server incidents and resolve high-level issues.
  • Provide consulting on applications, best practices, and general IT processes.
  • Operate and monitor network security protocols, including firewalls and internet connections.

QUALIFICATIONS:

  • At least 5 years of experience as a Systems or Network Administrator.
  • Strong knowledge of system security, including intrusion detection and data backup/recovery.
  • Expertise in desktop and server support, network configurations, and hardware troubleshooting.
  • Proficient in Microsoft Server and Workstation technologies.
  • Experience with databases, LAN/WAN networks, and patch management.
  • Ability to follow processes and escalate unclear variables to management.
  • Familiar with multiple operating systems and platforms.
  • Excellent customer service, problem-solving, and task coordination skills.

MUST HAVES:

  • VMware Systems Administration.
  • Windows Systems Administration.
  • Office 365 Administration.
  • Mobile Device Administration/Management Remote Computing (Microsoft RDS, Citrix).
  • LAN/WAN Administration (SonicWALL/Cisco/Meraki).
  • Wireless Administration (Meraki, Cisco).
  • Server Infrastructure Administration.
  • SAN/NAS Administration (HP, Dell, EMC, NetApp).
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