Retail Area Manager

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. All genders are welcome and applying for a job at PUMA is easy: simply click APPLY ONLINE and follow the steps to upload your application. YOUR MISSION Strategically manage and promote sales culture within a District of stores to achieve or exceed sales, KPI’s, and profitability goals and position PUMA to be the Fastest Sports Brand in the world. Task 1 Deliver on set retail P&L and KPI targets, identify opportunities to improve and grow the business by increasing store productivity (e.g., Conversion Rate, UPT, ATV, Sales per hour and sqm). Increase comp sales of all PUMA stores by setting & driving SMART targets and implementing operating plans locally. Closely monitor business performance and take necessary action. Proactively manage Store‑related OPEX with particular emphasis on Personnel Expenses. Task 2 Operations Standards / Store Management: Adopt and implement global/regional Operational Tools and Standards; execute country‑specific operational policies and procedures per Global Retail Operation Manual to ensure compliance with International/Global Retail standards. Deliver all operational standards for store openings, closings, relocations, upgrades, stock replenishment, inventory management, staff roster, etc., ensuring smooth implementation and that budgets and timelines are met. Coach and lead local Retail Operations Teams to develop their capabilities and comply with International/Global standards. Manage all operational aspects of store inventories, including defining in‑store shipment processes, coordinating stock takes, and ensuring data integrity. Work with Merchandise and Planning team to manage store inventory levels to support sales targets. Manage country loss prevention standards; ensure shrink goals are met and security is to PUMA standard. Execute VM guidelines per Global VM Survival Guide and RESEC Guide, coach and train retail staff in all aspects of retail operations and retail training, in close cooperation with the SEA Retail Trainer. Support retail field training programs and roll‑out of training initiatives. Tailor Regional and International operational initiatives to meet Country needs, including translation of material, and execute these according to designated timeline and budget. Manage and monitor stores’ personal Bolt Index achievements and strengthen store teams to achieve personal KPIs & sales targets. Task 3 Cross‑Functional Relationship: Work effectively with Retail support functions for country‑specific projects and needs. Establish collaborative and effective relationships with Country Retail Operations Manager, Retail Training, Retail Marketing, Merchandising Manager, E-Commerce Director, etc. Task 4 Process Improvement: Set and implement best practices on Operations Management via cross‑functional and cross‑channel collaboration. Drive process improvements and strategic priorities in the country. Task 5 Team: Drive and coach country Operations teams to ensure they are motivated and capable of managing the business effectively. Work closely with SEA Retail Training teams to identify the relevant developmental needs for store teams, ensuring training programs are targeted, relevant and conducted effectively. Work closely with country support functions and wholesale teams. Identify talent within the staff pool and develop them as part of succession planning. Develop a strong store management team and secure succession through effective hiring, development, training and staff retention programs. YOUR TALENT Graduate of a bachelor's degree Minimum 5 years retail operations experience and 2‑3 years from a similar position with a Global Brand in a customer‑service‑oriented environment (preferably apparel/footwear/sports/outdoor) Minimum 2 years of managerial experience; experience in managing multiple stores required Excellent verbal and written communication skills, including English at business level Must be knowledgeable in MS Office Willing to work in Makati Willing to work onsite Willing to travel PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. #J-18808-Ljbffr