Remote SaaS Support Specialist

Emapta is seeking a Customer Support Specialist to handle ticketing, access, refunds, and technical concerns for a global event tech platform. This full-time, permanent WFH role offers night shifts and a competitive PHP 40,000–80,000 salary, with a rich benefits package and ongoing upskilling. You will resolve issues, maintain high CSAT, and collaborate...

MicroSourcing is seeking a Customer Service Representative to join our international team and help customers maximize value via in-app chat, email, and video conferencing. This remote role is based in the Philippines with flexible work arrangements. You will resolve inquiries, master our product, and engage with cross-functional teams to deliver world-class...

Uberall is seeking a capable support advisor to handle technical requests from business clients using our location marketing platform. You will focus on satisfaction scores, proper bug escalation, and clear communication in English. The role benefits from ticketing tool experience, spreadsheet skills, and basic SQL/web debugging. This position suits...

ConnectOS in Mandaluyong, Philippines, is seeking a Technical/Customer Service & Onboarding Officer for a permanent Work-From-Home setup. You will respond to customer inquiries, guide onboarding, and train teams on core features using HubSpot and Microsoft 365. Collaborate with Product and Development to troubleshoot issues, prepare client reports, assist...

AI Acquisition is hiring a Customer Support Representative to deliver fast, empathetic live chat and ticket support to our clients worldwide. You’ll collaborate with internal teams (Customer Success, Product, Tech) to resolve issues and improve the support experience.Ideal candidates have 2–4 years of SaaS/AI support experience, strong written English,...

SupportNinja is seeking a Technical Support Representative for a 100% remote role based in the Philippines to support a US B2B SaaS platform. You’ll handle Tier 1 issues, guide users through feature configurations, and document all interactions in the CRM while ensuring high customer satisfaction. Key duties include troubleshooting, ticket triage, and...

Hire Overseas is seeking a Customer Support Specialist to deliver fast, thoughtful, and technically informed assistance for users of a growing AI voice automation platform. You will handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end experience across a global user base.This 100% remote...

Metacom Careers in Taguig, Philippines is seeking a technical support specialist to assist customers via phone, email, and chat, diagnose issues with software and hardware, and document interactions in the ticketing system. The role requires strong communication, comfort with SaaS apps, and the ability to handle multiple tickets while delivering high...

Overseas is seeking a Customer Support Specialist to deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform. You will handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience across a global user base. This fully...