Hub Lead
1 week ago
Hub Lead - Operations, SPX Express (Pasig 2.0) SPX Express Manila, National Capital Region, Philippines Overview The Hub Lead - Operations, SPX Express (Pasig 2.0) is responsible for overseeing daily hub operations, ensuring smooth and efficient functioning, and adherence to procedures and regulations. The role leads team briefings and meetings, drives KPI improvement, and implements process improvements to boost hub productivity. It also supports the Customer Support team with escalation handling and coordinates with agency coordinators to manage agency teams. Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to established procedures, policies, and regulations. Lead team briefings, conduct weekly staff meetings, and regularly assess team performance. Drive continuous improvement in KPIs for the hub. Implement process improvement initiatives and projects to enhance hub productivity and efficiency. Assist the Customer Support team with call-outs to resolve customer escalations. Coordinate with agency coordinators to manage and support agency teams. Handle additional tasks related to overall hub operations as needed. Requirements Bachelor's Degree or higher in related fields Has held a leadership role in a division or team, within a warehouse or hub environment Minimum of 4 years experience in Supply Chain & Logistics Industry Experienced in e-commerce fulfilment Other tasks related to the operations of the hub. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Internet Marketplace Platforms and Technology, Information and Internet #J-18808-Ljbffr
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Hub Lead
1 week ago
Manila, National Capital Region, Philippines Shopee Full time ₱400,000 - ₱800,000 per yearDepartment OperationsLevelExperienced (Team Lead)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...
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Hub Lead
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeDepartment OperationsLevelExperienced (Team Lead)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...
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Hub Lead
3 days ago
Manila, National Capital Region, Philippines SPX Express Full time $50,000 - $100,000 per yearJob DescriptionManage the day to day operations within the hub using the daily performance report, track record of high performance and team improvementEnsure procedures and regulations are enforcedLead team briefing, weekly meeting with staff, regular meeting on team performanceContinuously improve the key performance indicators (KPIs) of the staff on...
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Hub Agent Team Lead
2 weeks ago
Manila, National Capital Region, Philippines Wilhelmsen Port Services Full time $60,000 - $80,000 per yearJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.PurposeTo manage the customers' requirements as per the established Hub Agreement and to monitor customer service needs, follow up port calls and provide support to the customer.InterrelationsThis position reports to Hub...
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Hub Lead
3 weeks ago
Manila, Philippines SPX Express Full timeHub Lead - Operations, SPX Express (Lapaz) SPX Express Manila, National Capital Region, Philippines Overview Role overview: Oversee daily hub operations, ensure adherence to procedures, lead team briefings, and drive continuous improvement of KPIs. Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to...
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Hub Lead
1 week ago
Manila, Philippines SPX Express Full timeOverview Hub Lead - Operations, SPX Express (Cotabato) SPX Express Manila, National Capital Region, Philippines 3 days ago Be among the first 25 applicants Join to apply for the Hub Lead - Operations, SPX Express (Cotabato) role at SPX Express Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to...
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Hub Lead
1 week ago
Manila, Philippines SPX Express Full timeHub Lead - Operations, SPX Express (Mandaluyong) SPX Express Manila, National Capital Region, Philippines Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to established procedures, policies, and regulations. Lead team briefings, conduct weekly staff meetings, and regularly assess team performance....
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Hub Lead
3 weeks ago
Manila, Philippines SPX Express Full timeOverview Hub Lead - Operations, SPX Express (Cubao) – SPX Express Manila, National Capital Region, Philippines Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to established procedures, policies, and regulations. Lead team briefings, conduct weekly staff meetings, and regularly assess team...
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Hub Lead
1 week ago
Manila, Philippines SPX Express Full timeOverview Hub Lead - Operations, SPX Express (Tandag) SPX Express Manila, National Capital Region, Philippines Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to established procedures, policies, and regulations. Lead team briefings, conduct weekly staff meetings, and regularly assess team...
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Hub Lead
1 week ago
Manila, Philippines SPX Express Full timeOverview Hub Lead - Operations, SPX Express (Taguig) SPX Express Manila, National Capital Region, Philippines Responsibilities Manage the day to day operations within the hub using the daily performance report, track record of high performance and team improvement Ensure procedures and regulations are enforced Lead team briefing, weekly meeting with staff,...
