Health Coach, South Africa

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get… About Eucalyptus Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health. Built a team of approaching 500 Eucalypts in 6 countries consisting of medical practitioners, engineers, operators and many more functions Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB. In just over 2 years we have grown the Juniper UK brand, which is now our biggest brand globally … and we’re just getting started Read more about our mission to change healthcare here. About you (What you'll be doing) Our health coaching team is expanding and we are on the look out for dietitians to help us serve our patients. You will be joining our growing team of Health Coaches in South Africa and will work directly with our team in Australia to serve our patients. As you will be supporting our Australian patients alongside our Australian Health Coaches, initially you will be required to work hours allowing crossover with Australian timezones such as starting at 6am local time. As a Dietitian in the team, you will be responsible for helping us shape the clinical guidance and strategy about how to manage diet and nutrition. In short, the role includes: Providing 1:1 and group coaching and advice (with a focus on obesity management) Directing patient queries and feedback to the relevant internal channel Working in a cross functional and multidisciplinary team to triage, respond and escalate communications from patients to relevant teams to minimise patient safety risks Surfacing patient insights to the wider business In this role you will work with our clinical team, patient operations team and growth teams to ensure our patients receive a high quality of support and care. This role requires a high level of empathy, the ability to prioritise simultaneous activities and communications with multiple patients while ensuring high attention to detail, and a patient-centric-oriented approach. About you (Who you are) Dietitian specific: Registered Dietitian (registered with HCPSA: Health Professions Council of SA), 1-3 years of dietitian-led coaching services and completion of relevant ongoing CPD requirements. Naturally empathetic, reliable, caring, with strong problem-solving skills Extremely organised, independent and can work well in a team Confident using technology and excited by fast-paced change and creative problem solving Experience with behaviour change techniques aimed at helping patients achieve weight loss goals. Goes without saying - you're obsessive about patient experience and thrive on understanding a patient’s problems and finding the best solution Qualifications in exercise science or experience working with patients improving their physical activity levels Experience working in a very fast paced environment So, why join Eucalyptus? We offer a range of benefits and perks for our SA team: Annual Leave - 21 days paid leave per year. Work From Anywhere - At Euc we offer 3 weeks of WFA per year Remote working - We value flexibility and balance, which is why we are a fully remote team Monthly Professional Development - Participate in monthly CPD sessions and receive a 6-month AOSIS CPD membership for continuous professional development. Recognition & Reward - Receive a welcome merch pack and enjoy recognition for milestones and special occasions. Apple MacBook - After probation we will send you an apple Macbook to use for work purposes Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews help ensure you have the support you need to level up. Collaborate & Learn: Work alongside 40 dietitians and other health professionals, to enhance your knowledge and skills as a dietitian and health coach. Team Support & Well-being: We offer a R400 monthly wellness budget to use on what wellness means to you Recognition & Rewards: Receive a welcome merch pack and enjoy recognition for milestones and special occasions. Work-Life Balance: Be part of a team that values both professional growth and personal well-being You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. #J-18808-Ljbffr