Social Listening

Location: Manila, Cebu, Jakarta or Bangkok

Working arrangement: 90% remote, 10% on-site

Employment type: Part-time, 2.5 days per week

Contract type:

• Philippines: One-year fixed-term employment contract or consulting contract
• Thailand or Indonesia: Consulting contract

Contract budget: USD 9,000-10,000 annual (750 - 800USD/month)

Starting date: December 14, 2027

Application deadline: November 13, 2026

What is makesense?

makesense is an international organisation working to accelerate just and equitable transitions across society.

We believe that addressing today’s biggest social and environmental challenges, from climate change and biodiversity loss to growing inequalities, requires more than technological innovation. It requires people, organisations and institutions to work together to imagine, build and adopt new ways of living, working and collaborating.

Since 2010, makesense has been strengthening the capacity of citizens, civil society organisations, entrepreneurs, businesses and public institutions to become active contributors to these transitions. Today, our global team of more than 120 employees works across Europe, the Americas, the Middle East and Southeast Asia to design and implement programmes that create lasting systemic change.

In Southeast Asia, our mission is simple: to help build the new models our societies need while enabling more people to become part of the solution.

We do this through five complementary areas of work:

• Impact Workforce Development: We help students, professionals and workers, including those from underserved communities, access meaningful careers that contribute to a more sustainable, inclusive and resilient future. Through career platforms, learning programmes and employer partnerships, we are building the region’s impact workforce.
• Just Economy Incubation: We support entrepreneurs and small and medium-sized enterprises developing innovative solutions to today’s social and environmental challenges. By strengthening their capacity and connecting them with the right partners, we help accelerate the emergence of economic models that serve both people and the planet.
• Civil Society Strengthening: Strong civil society organisations are essential to democratic and equitable societies. We work alongside non‑profits, grassroots movements and informal collectives to strengthen their organisational capacity, leadership and long‑term sustainability so they can increase their influence and scale their impact.
• Civic Engagement: Systemic change only happens when citizens become active participants. We design campaigns, communities and collective action initiatives that empower people to engage with societal challenges, shift public narratives and accelerate the adoption of solutions that improve lives and protect the planet.
• Mindset Change: Stories influence societies. We collaborate with creators, influencers and thought leaders to develop compelling narratives that make complex issues accessible, inspire hope and encourage meaningful action. By changing how people understand today’s challenges, we help create the conditions for lasting systems change.

About the role

Help us understand how online conversations can drive meaningful civic engagement and accelerate the energy transition in Southeast Asia.

Over the past ten years, makesense in Asia has become one of the leading organisations in Southeast Asia working at the intersection of civic engagement, narrative change and the energy transition.

Together with civil society organisations, think tanks and influential community leaders, we have developed innovative approaches that help citizens better understand energy transition challenges, engage in public conversations and support policies that enable a faster and more equitable transition.

Today, Indonesia, Thailand and the Philippines are strategic priorities for our civic engagement work. These countries have some of the world’s most active digital populations, rapidly growing renewable energy and electric vehicle ecosystems, and vibrant civil society landscapes.

But to strengthen public engagement, we need to better understand what people are already talking about online, what motivates them, what concerns them and how their opinions evolve over time.

This is where you come in.

We are looking for a Social Listening & Data Insights Lead to lead the collection, analysis and interpretation of social media data across our civic engagement programmes.

Your role will go beyond tracking reach and engagement. You will help us understand which narratives resonate with different audiences,