Middleware System Administrator Manager

Talent Acquisition-Technical Recruiter at Global Payments The Manager, Workstation Patching or Middleware System Manager position is part‑business and part‑technical: on the business side, they need to be able to represent technology to other leaders and individual contributors in non‑technical language (e.g. business cases, features, lifecycle, etc.), and on the technical side, they need to be hands‑on with a wide variety of technologies and be able to engage with engineers, operations staff, vendors, and be comfortable with advanced technical concepts. Knowledge Vulnerability Management Compliance/Audit Microsoft Windows clients Modern Device Management Scripting/Automation Skills Hands‑on experience with technologies from Microsoft, Google, Apple, VMware, IBM, and other large technology vendors Excellent written and verbal skills with clients, vendors and teammates, with an ability to summarize and translate between business and technical contexts Excellent troubleshooting and analytical skills Excellent team‑working, collaboration and interpersonal skills Excellent time and task management skills Excellent project management skills Applies creativity with an enterprise mindset Ability to remain calm and execute under pressure (e.g. critical outages, delivery deadlines) Ability to motivate others to perform above normal expectations Ability to manage multiple issues at one time with exceptional follow through Requires ability to withstand mental pressure caused by time deadlines, frequent changes, periodic heavy workload, rapidly changing environment and dynamic business growth Behavior Participates in and successfully completes the company’s compliance program requirements and adheres to the Code of Conduct, Company policies, and applicable federal and state requirements Sets an example for other employees regarding how the Company’s Code of Conduct and Compliance Program is applied and observed every day when dealing with customers, business operations, and other teammates Reports potential violations of company policy, Code of Conduct, and/or applicable laws and regulations to the company hotline, through the chain of command, to the Compliance and Ethics Department, or through other channels made available by the company for reporting potential violations Promotes an environment in which other employees are encouraged to report potential violations Qualifications Required Bachelor’s degree in computer science or a related field, or combination of education and equivalent work experience Minimum six years of experience working with Microsoft Windows workstations, macOS, and IT Service Management software in an enterprise organization. Minimum six years of experience using a configuration management system (e.g. Workspace ONE, Microsoft SCCM, IBM BigFix, Active Directory GPOs). Minimum six years of experience with enterprise patching policies, including ongoing maintenance and remediation Minimum five years of experience building, packaging, installing, deploying, and repairing client platform applications and operating system updates Minimum three years of experience scripting and automating processes using PowerShell or similar scripting language Minimum two years team supervisory or management experience. Advanced knowledge of current Microsoft client operating systems. Knowledge of currently supported macOS version(s) Knowledge of Omnissa Workspace ONE (formerly VMware Workspace ONE, Airwatch) Hands‑on experience with technologies from Microsoft, VMware, Google, and Apple. Preferred Experience building strategies and processes for a global, multinational, multi‑language environment Experience with network troubleshooting. Experience with scripting using PowerShell, VBScript, etc. Experience working with cross‑functional teams and utilizing an Agile methodology. Experiencing in architecting, managing and implementing large heterogeneous enterprise environments. Hands‑on experience with multiple technology stacks and infrastructure platforms. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Referrals increase your chances of interviewing at Global Payments Inc. by 2x Get notified about new Middleware System Administrator jobs in Quezon City, National Capital Region, Philippines. Quezon City, National Capital Region, Philippines #J-18808-Ljbffr