Technical Call Center Agent

2 weeks ago


Makati City, Philippines Neksjob Full time
Your day-to-day in a nutshell:
Managing incoming customer calls and emails
Addressing customer questions, concerns, and service requests
Ensuring efficient and accurate resolution of customer issues
Leveraging client-specific tools and software to track and manage customer interactions
Delivering exceptional service with professionalism, empathy, and expertise

Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

What are we looking for?
At least Completed 2nd year college / Preferred: IT or any computer-related courses
Minimum of 6 month BPO experience (Voice is preferred)
Can accept No Call Center Experience - should be tech-savvy with strong communication skills and course should be IT-related
Must be Willing to Work on Site
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