Operations Performance Supervisor

2 days ago

taguig, metro manila, Philippines J&T Cargo Full-time
  • Oversee daily operations, workload distribution, and personnel allocation of the Quality, Efficiency, and Data Analysis teams

  • Set team objectives and monitor individual and team performance

  • Conduct performance evaluations and provide coaching and development

  • Monitor distribution costs, unit costs, and cost-reduction targets

  • Identify opportunities to reduce operational costs and improve cost efficiency

  • Lead cost-reduction projects and track implementation and results

  • Monitor operational efficiency indicators including labor efficiency, sorting productivity, truck-loading/fill rate, equipment utilization, and operational waste

  • Coordinate quality-loss control and monitor operational quality issues

  • Develop and maintain operational reports, dashboards, and performance monitoring systems

  • Conduct specialized data analysis related to labor efficiency, loading rates, mis-sorting, cargo loss, and shipment delays

QUALIFICATIONS

  • Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Data Analytics, Finance, or a related field

  • Experience in operations management, business analysis, performance management, cost analysis, quality management, or process improvement

  • Experience managing or coordinating multiple teams/functions is preferred

  • Strong analytical and problem-solving skills

  • Strong understanding of operational KPIs, cost structures, and performance analysis

  • Proficient in data analysis, reporting, and dashboard development

  • Strong project management and coordination skills

  • Good communication and presentation skills

  • Proficient in Chinese/Mandarin