Senior ServiceNow Developer

1 day ago

Leyte, Philippines SCALABLE OS CORP. Full time

SUMMARY We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our team full‑time in support of our proprietary PaaS platform. This role is critical to advancing our ServiceNow capabilities and delivering scalable, high‑impact solutions for both internal operations and external client workflows. JOB RESPONSIBILITIES Platform Strategy & Development Provide strategic input on ServiceNow best practices, new features, and platform efficiencies. Translate business requirements into scalable ServiceNow solutions. Lead development projects, including planning, stakeholder engagement, and execution. Design and implement configurations compatible with a domain‑separated ServiceNow architecture. Operational Support Act as a subject matter expert (SME) for platform components and integrations. Troubleshoot and resolve platform issues, following standard change procedures. Conduct regular audits and maintenance to ensure data integrity and platform consistency. Client‑Facing Delivery Support technical proposal writing and onboarding for new clients. Deliver ServiceNow‑based automation projects that meet or exceed ROI expectations. Documentation & Communication Maintain platform standards documentation and update internal process documentation. Communicate platform changes and their impact to stakeholders clearly and proactively. QUALIFICATIONS Minimum 5 years of hands‑on ServiceNow development experience. Proven expertise in domain‑separated ServiceNow environments (strongly preferred). Proficiency in key modules: ITSM (Incident, Change, Request, Problem), Service Catalog, ITBM, PPM, ITOM, Reporting & Performance Analytics. Experience with third‑party integrations and custom application development. Strong business process mapping and automation skills. Excellent communication and stakeholder engagement abilities. JOB REQUIREMENTS Should be willing to accept a long‑term work‑from‑home arrangement. Should be amenable to a permanent night shift schedule. BENEFITS Full Philippine Statutory Benefits 13th Month Pay De Minimis Allowance Night Shift Differential Pay Paid Time Off (PTO) Health Insurance Life Insurance (maximum of PHP 3M coverage) Company‑Provided Equipment #J-18808-Ljbffr

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