Case Manager
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At Attorney Assistant, we help law firms manage the work that keeps cases moving and clients supported, including intake, follow-up, admin, legal support, and operations.
Through Staffline and Frontline, formerly known as Intake360, we provide dedicated staffing and 24/7 live intake support for U.S.-based law firms. Our team helps firms respond faster, stay organized, and build reliable support systems around their daily work.
We’re growing our remote team and looking for reliable, skilled professionals who want to build long-term careers supporting law firms.
Overview
We are looking for an experienced Case Manager to support a New Jersey-based law firm with workers’ compensation case management, client follow-up, appointment tracking, and ongoing case communication.
Candidates must have at least 1 year of workers’ compensation experience.
New Jersey workers’ compensation experience is preferred. However, candidates with strong workers’ compensation experience from another jurisdiction will also be considered.
This role requires someone who can manage a busy workload while maintaining strong attention to detail and accuracy. Candidates should be careful when reviewing client names, appointments, case files, communications, and other case information before taking action or contacting clients.
Key Responsibilities
- Manage assigned workers’ compensation cases and files
- Follow up with clients regarding case updates and next steps
- Track appointments and create diary dates and follow-up reminders
- Contact clients after appointments and document relevant updates
- Maintain accurate and organized case files
- Complete follow-up tasks and next steps provided by attorneys and paralegals
- Handle ongoing client communication by phone and email
- Assist with intake-related tasks as needed
- Verify client names, appointments, files, and other case details before communicating or updating records
- Manage multiple active cases and tasks while maintaining accuracy and timely follow-up
Required Skills and Experience
- At least 1 year of workers’ compensation experience is required
- Experience managing cases, files, client follow-up, and case-related documentation
- Excellent verbal and written English communication skills
- Strong phone, email, and client correspondence skills
- Strong attention to detail and accuracy
- Strong organization and follow-through
- Ability to manage a busy workload and competing priorities
- Ability to follow established case processes and attorney or paralegal direction
Schedule and Benefits
- Monday through Friday, 8:00 AM to 4:00 PM Eastern Time
- Must have a reliable device, stable internet connection, and quiet remote work setup.
- PTO, referral incentives, and bonuses where applicable
How It Works
This posting is for a current client hiring need. Candidates who meet the role requirements will be reviewed based on their experience, communication skills, availability, and alignment with the client’s needs.
Applicants may also be considered for similar opportunities with Attorney Assistant based on their qualifications, experience, availability, and client requirements.
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