BCM Core Ops: Service Delivery Lead

2 days ago

quezon philippines, quezon 1901 Genpact Services LLC (Philippines branch) Full-time

Genpact in the Philippines seeks a Service Delivery Manager to oversee BCM core operations, ensuring alignment with client expectations and regulatory standards. You will manage workflows across banking processes, coordinate with stakeholders to drive automation and resilience, and lead a high-performing operations team.

The role emphasizes readiness for audits, strong documentation, and continuous improvement to deliver measurable outcomes for global enterprise clients.