Diabetes Educator

Job Overview (South West Luzon territory)

• Provide customers with training, clinical in-services, and information regarding specific disease states and product.
• Accelerate disease state awareness.
• Provide education programs for professional staff, i.e. doctors, nurses, other key healthcare staff through 1:1 presentation, round table discussions, and formal presentations
• Accept all assignments within 24 hrs. of receiving notification.
• Notify manager if unable to accept a patient assignment or schedule a patient visit within 72 hours due to other special circumstances.
• Report any Adverse Event per guidelines.
• Evaluate the medical safety of adverse events, trends, and proposes mitigating activities.
• Responsibility for achieving qualitative and quantitative targets and objectives of the project.
• Active involvement during the development of project as well as responsibility for implementation in line with project scope and defined project plan in coordination with the customer.
• Advising the customer within an ongoing project to identify bottlenecks and opportunities and derive resulting adaptation within project operation with the aim of optimizing productivity, delivery and quality.
• Day to day project management including prioritization, allocation of tasks and resources, application of new skills and knowledge, communication management, time and schedule management, tracking of financial performance and risk management.
• Close collaboration with Key Account Manager and Business Development
• Responsibility as a Senior in the project for the target-oriented leadership of the internal project team (Project Support Associate etc.) and the Field Nurses.
• Coordinating decisions regarding recruitment and retention, personnel development, salaries and disciplinary actions in assigned projects.
• Active involvement in objective setting for Line Managers (IQVIA managed projects) and field staff.

Essential Functions

• Completes all reports and written assignments in a timely, accurate, and thorough manner per set timelines and customer expectations.
• Maintains a high level of professional standards in all interactions with patients and customer contacts.
• Reads, understands, and adheres to important documents such as fraud and abuse guidelines, FDA Philippines guidelines, Pharma code and HIPPA guidelines and memos regarding policy and procedures.

Qualifications

• Pharmaceutical industry experience preferred.
• Clinically competent in disease area.
• Understanding and general knowledge of health service.
• Good working knowledge of national clinical systems.
• Ability to manage own workload with minimal guidance.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.
• Current nursing license/nutritionist dietician license in good standing.
• Driver Licence – Valid.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at