Captain Waiter

4 weeks ago

Makati, Philippines Interpool Prime Manpower Inc. Full time

Responsibilities

  • Welcoming guests upon their arrival and assisting them with their seating arrangements.
  • Assisting managers and organizers with planning the layout and logistics of events.
  • Setting up and managing staff shifts and timetables.
  • Developing and providing staff with the necessary training, including customer service and serving etiquette.
  • Managing the setup of events.
  • Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
  • Monitoring the inventory of supplies, equipment, and furniture.
  • Tending to guests\' requests, questions, and complaints.
  • Ensuring that the venue and facilities remain neat and clean.
  • Ensuring that all applicable safety regulations are communicated and adhered to.
Qualifications
  • A minimum of 2 years experience as a banquet captain or similar.
  • Excellent leadership abilities and the ability to manage many staff members.
  • Great time management and multitasking abilities.
  • Excellent written and verbal communication abilities.
  • The ability to provide an excellent level of customer service, even in stressful situations.
  • Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
  • Willingness to work long hours, irregular shifts, and on weekends and holidays.
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