Customer Service Representative

2 months ago


Manila, Philippines Neksjob Full time
JOB DESCRIPTION:
• Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Ensure all calls are logged in the system for proper monitoring and closure.
• Provide appropriate solutions in a timely manner.

Job Qualification
☑️At least HS Grad (old Curriculum) / SHS Grad
☑️6 months Call Center Experience / 30 wpm (typing test)

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