Data Reporting Analyst

Data Reporting Analyst

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Track the Post-Warranty M&S on new product deals for all global customer accounts. In close coordination with the M&S Sales team, Sales and Project teams, track, document and analyze all booked deals with goal to achieve accurate post-warranty M&S forecasting, maximize future post-warranty bookings and to monitor status of ongoing projects where post-warranty M&S is applicable. Mine and build data files for tracking End of Life, M&S Uplifts, M&S rates vs sold license, 3rd party costs, and other M&S related items. Assist M&S Sales team with back-end tasks related to bid approvals, fee calculation and proposal generation. Assist with custom reports from Dynamics and data mining activities on ad-hoc basis as needed. Build and maintain M&S costing tool via Excel using advanced features and macros.

• CRM experience is a must, such as Salesforce or Microsoft Dynamics.
• Ensure that for every booked CAPEX PO, the Support / Warranty records are reflected accurately in Dynamics which includes:
  • Correct Start and End dates.
  • Expected post-warranty revenues and rates.
• To correct any errors in Warranty / Support records made by Sales teams during PO Approval process.
• For all booked CAPEX deals, to accurately forecast and document all new future post-warranty M&S revenues on a Monthly basis.
• To coordinate with Sales teams, M&S Team and Project teams on ongoing projects that have entail future post-warranty M&S revenues, to track any deviation or delays to project dates in post-warranty M&S revenues.
• To build a map of M&S renewals vs new post-warranty revenues for each quarter and year, with the split defined in Dynamics for reporting on.
• To document incremental reduced post-warranty M&S that is reduced versus an existing legacy renewal and to understand exactly why.
• End of Life, M&S Uplifts, M&S rates vs sold license, 3rd party costs, and other M&S related items – Build and maintain data files for tracking.
• To validate the Agreements (if applicable) to ensure that any non-standard or discounted M&S rates are valid.
• M&S costing tool – Build and maintain M&S costing tool via Excel using advanced features and macros.
• Regular coordination with Operations team to ensure cost tool metrics are regular and to be adjusted as necessary.

• Experience with Dynamics (e.g., Microsoft Dynamics) or similar ERP/CRM systems.
• Strong data analysis skills and ability to build data files for tracking complex post-warranty revenue streams.
• Experience with Excel (advanced features and macros) for costing tools.
• Ability to work with cross-functional teams (Sales, M&S, Project teams) and manage back-end tasks related to bid approvals, fees, and proposals.

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.