Credentialing Assistant

4 weeks ago

Cebu City, Philippines Harris Global Business Services (GBS) Full time

Overview

Credentialing Assistant (Cebu-based) at Harris Global Business Services (GBS). We are looking for a detail-oriented and motivated individual to ensure timely and accurate provider credentialing, maintain compliance, and support smooth practice operations. This is a great opportunity for someone who is highly organized, thrives in a fast-paced environment, and is passionate about supporting healthcare professionals.

Responsibilities
  • Support new practice setups and assist with credentialing requirements.
  • Track and follow up on outstanding applications with provider relations representatives to ensure timely enrollment.
  • Maintain accurate and up-to-date provider records in credentialing software (Verity CredentialStream) and electronic folders.
  • Organize and maintain credential files, ensuring compliance with company filing policies.
  • Manage provider credentials (e.g., medical licenses, DEA, COIs) and set reminders for expirations.
  • Maintain CAQH re-attestation schedules and complete re-attestations as required.
  • Respond to incoming email/fax requests (e.g., renewed credentials, W-9s).
  • Submit change of information (e.g., practice moves, new locations, remit address updates) to health plans.
  • Follow up with health plans and medical facilities regarding applications, changes, or contracts.
  • Provide research and administrative support for special projects.
  • Ensure HIPAA compliance by safeguarding protected health information at all times.
Qualifications
  • College graduate or at least 2 years of college; medical-related degree/coursework is a plus.
  • Strong written and verbal communication skills.
  • Highly organized, detail-oriented, and able to meet deadlines.
  • Able to handle confidential information responsibly.
  • Proficient in email and computer-based systems; prior experience with credentialing software is a plus.
  • Self-motivated, dependable, and able to work independently with minimal supervision.
  • Flexible, adaptable, and a strong team player.
  • Prior call center or medical accounts/programs experience is a plus.
Why Join Us?
  • Opportunity to grow your career in a supportive and professional environment.
  • Be part of a team that values collaboration, reliability, and integrity.
  • Gain hands-on experience in healthcare operations and provider credentialing.
  • Competitive compensation and benefits package.
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