L3 Line Manager

L3 Line Manager - Compute Windows APAC Region - Makati City

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the worlds leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

You will lead the APAC Compute Windows team as a Level 3 Manager , reporting directly to the Global Compute Services Line Manager based in Switzerland. You will be responsible for regional operations, ensuring the stability, security, scalability, and performance of enterprise Windows server environments across the APAC region while aligning with global compute strategy, governance, and standards.

This role requires a strong leader with deep technical expertise in Microsoft Windows Server technologies, hybrid and multi-cloud environments, and automation practices, combined with proven experience managing distributed infrastructure teams in a regional context.

Key Tasks:

Regional Leadership & Governance:

• Lead, mentor, and manage the APAC Compute Windows team (Windows system engineers and infrastructure specialists)
• Ensure alignment of regional operations with global Compute Services strategy and standards
• Act as the primary escalation point for critical Windows infrastructure incidents within the APAC region
• Manage resource planning, workload distribution, and regional capacity forecasting
• Drive performance management, professional development, and succession planning
• Foster a high-performance, accountable, and collaborative culture across distributed teams

Compute Windows Operations (APAC Scope):

• Oversee the design, deployment, configuration, and lifecycle management of Windows Server platforms (on-premises and cloud) across APAC
• Ensure system security, availability, patch compliance, performance optimization, and operational resilience
• Own regional backup, recovery, and disaster recovery strategies aligned with global policies
• Ensure high service levels, incident response excellence, and operational continuity across time zones
• Maintain Active Directory services, Group Policy management, identity integration, and domain security standards

Cloud & Transformation Initiatives:

• Lead implementation and operations of Windows-based workloads in cloud environments (Oracle Cloud, Azure, AWS, Google Cloud) within APAC
• Drive regional cloud migration and modernization initiatives in coordination with global architecture teams
• Ensure optimal cost management, rightsizing, and performance efficiency of cloud-based compute services
• Promote adoption of cloud-native monitoring, automation, and security capabilities
• Support hybrid infrastructure strategies integrating on-prem and cloud platforms

Automation & DevOps Practices:

• Embed automation-first principles into APAC compute operations
• Drive automation of server provisioning, patching, configuration management, and monitoring through Infrastructure-as-Code and CI/CD pipelines
• Leverage tools such as PowerShell, Ansible, Terraform, and configuration management platforms
• Collaborate closely with application, network, and security teams to ensure seamless infrastructure integration within agile delivery models
• Continuously improve operational maturity, standardization, and reduction of manual processes

Strategic & Cross-Regional Collaboration:

• Contribute to the global Compte Services roadmap and strategy execution
• Act as the APAC representative in global governance and architecture forums
• Ensure regulatory compliance across APAC jurisdictions
• Partner with Security, Network, Cloud, and Application teams to design resilient and scalable infrastructure solutions
• Monitor emerging Microsoft and cloud technologies and propose innovation opportunities

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