Salesforce Admin Leader
3 days ago
manila, metro manila, Philippines
First Advantage Philippines Inc.
Full-time
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About the role
An experienced Salesforce Admin Leader role responsible for leading a team of Salesforce Administrators while remaining hands‑on in Salesforce administration, support, and solution delivery.
Key responsibilities
- Lead and manage a team of Salesforce Administrators
- Provide technical guidance and support to team members
- Work closely with business stakeholders to gather and deliver requirements
- Support and maintain Salesforce platform enhancements and administration activities
- Ensure best practices, documentation, and process compliance are followed
- Participate in troubleshooting, configuration, and continuous improvement initiatives
About you
- 8+ years of Salesforce experience (10+ years preferred)
- Minimum 3 years of people management or team leadership experience
- Experience managing at least 4-5 team members
- Strong hands‑on experience with Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud
- Exposure to Agentforce is highly preferred
- Salesforce Administrator Certification (Mandatory)
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Strong communication and stakeholder management skills