Senior Customer Service Specialist
1 week ago
Level 4 is a senior-level position suited for professionals with 2+ years of customer service experience and excellent communication skills . Level 4 specialists handle complex cases, lead process improvements, and may serve as mentors or key points of contact for the team. They work with minimal supervision, manage escalations, and collaborate across departments to ensure service excellence. Roles / Responsibilities Act as the primary point of contact for client accounts. Provide personalized solutions and ensure timely service delivery. Conduct follow-up calls, provide updates, and accurately document information using CRM tools. Schedule and coordinate dispatch activities, monitor dispatch schedules, and promptly resolve issues. Maintain accurate and up-to-date client records. Address client inquiries, resolve concerns, and provide information about services. Experience in Facility Management is a plus. Qualifications At least 5 years of BPO experience. Experience working in a fast-paced and remote environment. Previous experience as an SME, Team Lead, Quality Analyst, or in Escalations is a plus. Strong ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously. Excellent customer orientation and communication skills. Facilities management experience is preferred but not required. Related experience in Vendor Relations and Work Order Full-Cycle Management. Proficiency in Microsoft Office programs (Outlook, Excel, Word) and internet research tools. Strong attention to detail and a high level of accuracy in all outputs. Willing to work on-site at Madrigal Business Park, Alabang. #J-18808-Ljbffr
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Customer Supply Specialist 4
1 week ago
Muntinlupa, Philippines Lattice Semiconductor Full timeCustomer Supply Specialist 4 – Lattice Semiconductor Lattice Overview There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations...
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Customer Supply Specialist 4
3 weeks ago
Muntinlupa, Philippines Lattice Semiconductor Full timeLattice Overview There is energy here… energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world‑class sales,...
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Senior SEO Specialist
5 days ago
Muntinlupa, Philippines Integrated OS Full timeUnleash Your Talents with Us! Hi there, our future Senior SEO Specialist! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information...
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Customer Service Supervisor
5 days ago
Muntinlupa, Philippines Lexie Staffing co. Full timeOn-site - Muntinlupa No Exp Required High/Senior High School Full-time Job Description The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this...
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Healthcare Customer Service Representative
1 week ago
Muntinlupa, Philippines Safari Rent A Car, Inc. Full timeHealthcare Customer Service Representative Join to apply for the Healthcare Customer Service Representative role at Safari Rent A Car, Inc. Handle incoming customer inquiries related to healthcare services and insurance plans. Process claims and assist in generating insurance documentation. Provide support and information regarding benefit plans to...
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Sales Specialist
1 week ago
Muntinlupa, Philippines Quantity Solutions Inc. Full timeOverview 1 week ago Be among the first 25 applicants. Direct message the job poster from Quantity Solutions Inc. Company Description Quantity Solutions Inc, recognized as Highly Commended in Quantity Surveying Team of the Year 2024 by RICS SouthEast Asia, pioneered full digital estimating technology in the Philippines, completing 700 projects to date. The...
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Service Delivery Specialist
4 weeks ago
Muntinlupa, Philippines NYGC Services, Inc. Full timeJob Title: Service Delivery Specialist Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO) Mode of Hiring: Full-time Contract JOB OPPORTUNITY RESPONSIBILITIES Manage and control the expectations of the stakeholders within the region and/or shift managed as it adhere to the to the committed services under the shared service model and its processes....
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Senior Recruitment Specialist
2 weeks ago
Muntinlupa, Philippines Datablazers, Inc. Full timeOverview The Senior Recruitment Specialist plays a strategic role in driving the end-to-end recruitment process for mid to senior-level roles, ensuring exceptional candidate experience and alignment with organizational goals. This role requires strong client-facing experience, deep recruitment expertise, and the ability to guide and mentor junior recruiters....
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Senior Data Specialist
3 weeks ago
Muntinlupa, Philippines NYGC Services, Inc. Full timeRole : Senior Data Specialist Location : Alabang Muntinlupa Work Type : Hybrid Work Shift : Night Shift Job Description GENERAL FUNCTION The Data Quality Analyst’s role is to strategically manage various customer attributes ensuring high levels of data quality, integrity, availability, and privacy. The individual will also support the Regional Sales...
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Senior Talent Acquisition Specialist
7 days ago
Muntinlupa, Philippines eClerx Full timeSenior Talent Acquisition Specialist eClerx, Muntinlupa City, National Capital Region, Philippines We are seeking a highly experienced Senior Recruitment Specialist with a strong background in account management to join our dynamic team. The ideal candidate will be responsible for managing end-to-end recruitment processes across various departments while...