eCommerce Content Coordinator

4 weeks ago

Cebu City, Philippines MicroSourcing Full time
Overview

Join to apply for the eCommerce Content Coordinator role at MicroSourcing .

Work setup & shift: Hybrid, Night shift.

You'll have:

  • Competitive rewards: above-market compensation, healthcare coverage on day one for you and dependents, paid time off with cash conversion, group life insurance, and performance bonuses
  • A collaborative spirit: contribute to a positive and engaging work environment through company-sponsored events and activities
  • Work-life harmony: flexible work arrangements to support balance
  • Career growth: opportunities for continuous learning and advancement
  • Inclusive teamwork: a diverse and inclusive culture
Responsibilities
  • Create and monitor creative and user experience requests to ensure a cohesive customer journey online
  • Manage the creative development process for eCommerce content, including:
    • Developing creative briefs
    • Ensuring creative meets brand standards and eCommerce requirements
    • Attending reviews with key stakeholders
    • Liaising with Creative Project Management to track requests and align on timing
  • Collaborate with Digital Marketing to support campaign efforts
  • Participate in content planning and strategy sessions
  • Leverage insights to inform content strategy along the path to purchase and user journey
  • Conduct monthly content audits to identify opportunities to update or optimize existing content
  • Perform post-production management, uploading, scheduling, tagging, labeling, metadata, optimizing for different channels, localization/translation, image sizing, and governance
  • Identify gaps in current content process and augment or change as necessary with our Content Development, IT and Content Management partners
  • Perform competitive and eCommerce research and pull web analytics to identify best practices and trends
  • Content Creative Development – manage the creative development process for eCommerce content, including creative brief development, content reviews and collaboration with Project Management to track requests and align on timing (50%)
  • Content Production – build and publish landing pages and content types in the content management system, including post-production tasks (20%)
  • Campaign and Promotional Support – plan and maintain product and promo uploads for key launches (e.g., new collections, tentpole events). Build landing pages for campaigns. (20%)
  • Data, Reporting and Analysis – pull Google Analytics metrics to identify gaps and trends to optimize site content. Conduct site audits. (20%)
Qualifications
  • Education – Bachelor’s degree in marketing, communications, journalism or related field
  • Work Experience – 1+ years in marketing, communications or related field
  • Computer Knowledge and Skills – Proficiency with common software and applications relevant to this position
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU. MicroSourcing believes that our company's strength lies in our people's diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone and celebrate authentic self-expression.

For more information, visit

Terms & conditions apply.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Marketing and Design
Industries
  • Outsourcing and Offshoring Consulting
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